Outlook CRM plugin not syncing cases properly

Asked Jul 23 '13 at 10:28

Active Aug 19 '18 at 16:13

Viewed 29 times

We have CRM 2011 on premise.

One of our users sees more cases in the Active Cases view in Outlook than they do in the Active Cases view in Internet Explorer. The Active Cases view is unmodified from the default. This has been going on for a few weeks.

All his synchronisation settings look ok. There are no errors in the CRM eventlog on his machine.

How can I investigate?

edited Aug 19 '18 at 16:13

Arun Vinoth - MVP

asked Jul 23 '13 at 10:28

cja

http://meta.stackexchange.com/questions/64068/is-cross-posting-a-question-on-multiple-stack-exchange-sites-permitted-if-the-qu – James Wood Jul 23 '13 at 11:48
@JamesWood So which site is it most suitable for? – cja Jul 23 '13 at 12:04

Outlook CRM plugin not syncing cases properly

0 Answers0