0

I have a customer who is copying herself on e-mails that she sends periodically. If she selects her mail address from the GAL it works fine, but if she types her smtp e-mail address in the cc line, it comes back as undeliverable, not a valid e-mail address. It is not in the cache and adding from the GAL does not add it back into the cache. It used to work fine. Thoughts?

Dbonehead
  • 1

1 Answers1

0

Have her delete her autocomplete cache:

http://support.microsoft.com/kb/287623

There is most likely an entry for her own email in the cache that resolves an incorrect address or LegacyExchangeDN/x500 address. Does the NDR include an "IMCEAEX-" in it?

Jeremy Lyons
  • 1,088
  • 6
  • 9