I have a customer who is copying herself on e-mails that she sends periodically. If she selects her mail address from the GAL it works fine, but if she types her smtp e-mail address in the cc line, it comes back as undeliverable, not a valid e-mail address. It is not in the cache and adding from the GAL does not add it back into the cache. It used to work fine. Thoughts?
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Have her delete her autocomplete cache:
http://support.microsoft.com/kb/287623
There is most likely an entry for her own email in the cache that resolves an incorrect address or LegacyExchangeDN/x500 address. Does the NDR include an "IMCEAEX-" in it?
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Jeremy Lyons
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