Horde complains that Imp is not running

Question

I'm a mostly-Windows guy tasked with setting up email on an Ubuntu 12.04 instance at AWS and hit the following error:

When I browse to Horde, after entering my administrative credentials, I get the error message:

A fatal error has occurred

imp is not activated.

Details have been logged for the administrator.

I am following the following, quite detailed guide

http://www.exratione.com/2012/05/a-mailserver-on-ubuntu-1204-postfix-dovecot-mysql/

This is happening at Step 20, at the text Now fire up you web browser and navigate to your server at http://mail.example.com/ to verify that you can log in as the configured administrative mail user. (of course I used my actual domain).

Questions

Where is Horde logging the "details"?
Any thoughts on why this might happen? I found Google hits suggesting that php5-mcrypt might be missing, but I verified it is installed and up-to-date in my case.

score 1 · Accepted Answer · answered Nov 08 '12 at 01:40

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A1: Check the apache error logs. Specifically, the error.log file.

A2: If you used the long conf.php on the linked page as a template, don't. Something in that file might be causing the issue. Just copy conf.php.dist in the same directory over conf.php, and modify conf.php as you need.

answered Nov 08 '12 at 01:40

chutz

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Yeah, it was something about the provided conf.php. – Eric J. Nov 08 '12 at 01:56
In my case, it was just a chrome extension causing it. Worked fine in Incognito and other browsers. – Nimbuz Dec 12 '14 at 05:43

score 1 · Answer 2 · edited Feb 20 '13 at 21:41

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Your problem is not HordeMail it's Dovecot!

Try to use these paths in /etc/dovecot/conf.d/10-ssl.conf

 ssl_cert = /etc/ssl/certs/ssl-cert-snakeoil.pem
 ssl_key = /etc/ssl/private/ssl-cert-snakeoil.key

the paths provided by the tutorial are wrong.

edited Feb 20 '13 at 21:41

Daniel t.

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answered Feb 20 '13 at 21:05

hias

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score 0 · Answer 3 · answered Nov 12 '12 at 02:25

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Careful following the instructions in http://www.exratione.com/2012/05/a-mailserver-on-ubuntu-1204-postfix-dovecot-mysql/. These instructions are missing lines in many of the configuration files beginning in section 20 where you configure Horde. The script for file /var/www/config/conf.php is missing all lines past line 170. This leaves you with a partially-configured system that does not work.

answered Nov 12 '12 at 02:25

Cecil Claspell

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Can you point to the correct instructions, or give them here? – mattdm Nov 12 '12 at 03:40
I'll email the author and see if he can post the updated files. I'll let you know what I find out. – Cecil Claspell Nov 12 '12 at 03:49

Amel · Answer 4 · 2013-01-16T07:29:54.417

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After following the guide and using the conf.php file provided, a solution that worked to get past this error was:

Use the conf.php.dist as the conf.php
Copy over the "sql" configuration section from the provided quite into the new conf.php
Follow the remaining guide

edited Jan 16 '13 at 07:29

answered Jan 16 '13 at 07:03

Amel

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Horde complains that Imp is not running

4 Answers4