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I have a Meraki wifi network that's authenticating via RADIUS to an Active Directory. Users log in with their AD username and password via WPA2. That all works. However, when a user changes their AD password (due to expiration, forgotten password, whatever), their Mac doesn't prompt for a new password; instead, it just can't connect to the wifi. To fix this we have to go into Network Preferences -> Advanced -> Wifi -> Preferred Networks, delete the network, then make a new connection. This is kind of clunky, and gets us a helpdesk call every time.

Any ideas on what we could do about this?

Bill Weiss
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2 Answers2

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A possiblly easier thing to do is delete the keychain entry for the wifi, or just change the password in keychain. Sorry I don't have a better option off hand.

Joe van Maldegiam
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  • That's an interesting idea. Not much easier than poking at the Network Preferences manually, but many easier to automate? Dunno. I probably don't want an automatic job that deletes keychain entries :) – Bill Weiss May 10 '12 at 00:21
  • I would write a script or small app that would allow the user to do this on their own. You can remove these entries by deleting a plist (I forget which one though). – Joseph Kern May 11 '12 at 22:20
  • Login.keychain is the file, but that hold everything. I don't know of a way to just remove a single keychain entry through a script. – Joe van Maldegiam May 11 '12 at 23:06
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A talk with Apple tech support says that, indeed, there's no automatic way to do this. 10.8 doesn't seem to have changed this behavior.

Bill Weiss
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