-2

I believe our organization has a MSDN subscription from Microsoft. While scouring the Internet for information to assist with crash dump analysis I noticed a post stating that there is some limited assistance available to MSDN subscription holders for debug analysis assistance.

I request to know if that's true and how to initialize the assistance request.

Sn3akyP3t3
  • 860
  • 1
  • 8
  • 12
  • 2
    Contact Microsoft, they'll provide the only legitimate answer for you. – jscott May 01 '12 at 01:22
  • My bad for the incorrect StackExchange site. What site does this fall under? – Sn3akyP3t3 May 03 '12 at 17:55
  • MSDN subscriptions are per-developer, not per-organization. You should know *for sure* that you personally have a subscription paid for by your employer, if you indeed have one. – Skyhawk May 31 '12 at 22:07

1 Answers1

2

MSDN subscribers get up to four technical support tickets per subscription year. Without a solid reference to what you are referring to, this is likely the support that you read about. Open a ticket up with Microsoft, tell them your problem, and submit your dump file. They're usually very thorough in their ticket resolution.

Wesley
  • 32,320
  • 9
  • 80
  • 116