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I have exchange on my server it has been working fine for over the last year but as of 2 days it is now saying in my outlook 2007 it is displaying disconnected and it doesnt want to connect. Any ideas how to reconnect to my exchange server

ben950
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2 Answers2

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Check your network connection to your Exchange server. Can you ping your Exchange server from your client using the hostname? If you can proceed, if you cannot then you have a network layer issue between your client and Exchange.

Hold down CTRL and right-click the Outlook icon in your system tray and choose "Connection Status". You should see your Exchange server under general and it should say "Disconnected" if you aren't connected. Go ahead and click "Reconnect" to attempt to reconnect.

David George
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  • i can connect to the server from the workstation. when i right click the outlook in the system tray there is nothing in the connection status it appears to be blank – ben950 Sep 28 '11 at 10:44
  • Hold down CTRL and right-click the Outlook status icon in the system tray. – David George Sep 28 '11 at 10:49
  • i did that. Anyway i found out the cause there was little space on the disk so it disabled a service and unmounted the First storage mailbox so i just had to mount it and restart the service – ben950 Sep 28 '11 at 11:03
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If you can ping your exchange server then

  1. go to regedit and
  2. delete the profilelist without the admin profilelist and
  3. on the cmd prompt execute gpupdate

Reconfigure your outlook. The problem should be resolved then.

Felix Frank
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user226374
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