Adobe Reader keep uninstalling when deployed via Group Policy

Question

I've configured a Group Policy Object to install Adobe Reader X, but one machine keeps uninstalling the package on start-up - even if it is installed manually.

This one machine also doesn't show Reader as an installable app in Add/Remove programs.

score 1 · Answer 1 · answered Apr 18 '11 at 10:50

I have been in this state when using an MSI before, I now tend to use BAT files to install example below is for installing VLC to networked computers

IF NOT EXIST "C:\Program Files\VideoLAN\VLC\vlc.exe" GOTO installer
Exit

:installer
\\NETWORKPATH\SHARE\vlc-1.1.7-win32.exe /s
EXIT

This checks if a file exists and if it does not then it will install the program.

This is simply a startup script used within a group policy :)

xeon · Accepted Answer · 2011-04-18T17:18:39.303

1

Remove the computer from the GPO. Manually uninstall (remove registry entries and related files BACKUP FIRST) Adobe Reader X on the target machine after a gpupdate /force and a reboot. Apply GPO to computer, gpupdate /force and reboot. This has worked for me with a different MSI that I was having a similar problem.

edited Apr 18 '11 at 17:18

answered Apr 18 '11 at 17:13

xeon

3,796
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18

ive attempted to do this before and once the GPO was reapplied its went back in to its loop – trozz Apr 19 '11 at 13:08

score 0 · Answer 3 · answered Apr 18 '11 at 18:33

Have you enabled verbose Windows Installer logging, and checked the log files? These are typically named msi*.log and located in a temporary folder, such as %systemroot%\temp. The Windows Installer log files are usually very helpful in tracking down the issues.

Adobe Reader keep uninstalling when deployed via Group Policy

3 Answers3