what would be the ideal remote desktop support software

Question

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I want to take over PC's in my Active directory

Domain : windows 2003 Workstations : windows 7 & few XP

Any highly recommended remote desktop support softwares, i have been trying this software called RealVNC however it does not support enough in the windows 7 workstations. really appreciate any solid resolutions.

score 1 · Answer 1 · answered Jan 29 '11 at 14:57

1

Have a look at TeamViewer (http://www.teamviewer.com/), it doesn't need to be installed as a service, the user can start it when they want and gives a private connection to the remote machine.

We're using them extensively for remote desktop support, it gives you some very nice extras like chat with the remote desktop.

answered Jan 29 '11 at 14:57

lynxman

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Teamviewer good software for the need. +1 – Jacob Jan 29 '11 at 15:05
well is it more secure? – New IT Manager Jan 31 '11 at 04:51

score 0 · Answer 2 · answered Jan 29 '11 at 15:07

0

I'd say UltraVNC is best for this. Works locally and can use native authentication for connections.

answered Jan 29 '11 at 15:07

Hubert Kario

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ultra VNC is giving problems with windows7, it is ultra slow i guess even after installing aero drivers. – New IT Manager Jan 31 '11 at 04:52

score 0 · Answer 3 · answered Jan 29 '11 at 15:37

We use Dameware as it is reasonably priced and works well for systems we have on the Domain. It is priced per tech so you can have it on your PC and a laptop or two and be license compliant It does need a port open in a firewall. Not an issue for us as we have full contol of that as needed. Dameware

what would be the ideal remote desktop support software

3 Answers3