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So I have a Windows XP SP 3 machine which is running Outlook 2007. When I search in Outlook for an email that exists using a basic keyword, like say "MySQL", I get no results. However, Outlook gives me the following message:

Search results may be incomplete because items are still being indexed. Click here for more details.

When I click, I get the following:

Outlook is currently indexing your items.
Search results may be incomplete because items are still being indexed.
8783 items remaining in "Mailbox - USER"
8812 items remaining across all open mailboxes.

The thing is, these are the numbers it has been reporting for several days, and Outlook is open for 8 hours a day. It does not seem like the index is working. As best I can tell, the index seemed to stop about 3 weeks ago.

How can I force Outlook 2007 to re-index everything and start working properly again?

Aaron K
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2 Answers2

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There's an article for that :)

http://office.microsoft.com/en-us/outlook/HA102378321033.aspx

Sean Earp
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    The above link is dead. This could be pertinent in its place https://support.office.com/en-ca/article/Reset-indexing-by-rebuilding-your-Instant-Search-catalog-213a2728-0ef4-427a-9bb2-aed329a59b17 which also links to [Instant Search is not finding items](https://support.office.com/en-ca/article/Instant-Search-is-not-finding-items-1eb50282-0fa3-4a04-8db4-ee1c14fa97ab?ui=en-US&rs=en-CA&ad=CA) – Matt Mar 03 '15 at 15:21
  • this is why link only answers are VERY bad, please include the pertinent content from the links – Mike McMahon Apr 30 '15 at 19:06
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For Windows

  • In Microsoft Windows click the Start button, and then click Control Panel
  • Do one of the following:
    • Windows Vista Click System Maintenance and then click Indexing Options

in classic view, double-click Indexing Options

  • Microsoft Windows XP Under See Also, click Other Control Panel Options and then click Indexing Options

in classic view, double-click Indexing Options

  • Windows 7 click Category under View By, change the view to either Small Icons or Large Icons and click Indexing Options
  • Click Advanced
  • Click Rebuild
Community
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Mike McMahon
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