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Let me explain. I have a domain name which is example.com and a subdomain drive.example.com

example.com points to 203.0.113.55 -> no problem

drive.example.com points to nothing according to DNS checker.

My A record is drive.example.com TTL=14400 IP=203.0.113.55

Furthermore... when I try adding a name instead of an A record I get a "CNAME and other data" conflict

Now.. why would that be??? How can I trouble shoot that?

Paul
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Henri
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  • What software gives you that error message? Also, where do you host your domain? – Nikita Kipriyanov Jan 11 '22 at 06:19
  • In many cases mentioning the actual domain name is essential for the community to be able to help diagnose DNS issues. This may be one too. Please refer to [this Q&A](http://meta.serverfault.com/q/963/37681) for our recommendations with regards to how and what (not) to obfuscate in your questions. – Bob Jan 11 '22 at 08:00
  • Hi bob. Many thanks. The domain is drive.gsdgrouo.ca. Same thing is happening for www.static.gsdgroup.ca. i am using WHM but my domain don't resolve when using dnschecker however I did include an A record pointing to the IP. – Henri Jan 11 '22 at 08:54
  • Are you sure your domain is using your WHM server as name server? – Tero Kilkanen Jan 11 '22 at 16:32
  • I am using WHM to manage my DNS. my name server is ns1.secureserver.net, ns2.secureserver.net – Henri Jan 11 '22 at 21:02

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