Customers can contact our employees via a contact form on the profile page of each employee. When the form is submitted, the employee receives a notification e-mail. The sender of this e-mail (From) is always info@mycompany.com. The entered address of the website visitor is stored as reply-to.
However, if the employee has activated an out of office notification, it will be sent to info@mycompany.com instead of the intended reply-to address.
Due to SPF and DMARC, we cannot use the website visitor's e-mail address as the from address. Is there a way to instruct Exchange Online to use the reply-to address or can we define a header in the notification e-mail, for example?
Thanks a lot!