js files occasionally failing to load

Asked Aug 06 '20 at 15:25

Active Aug 06 '20 at 17:43

Viewed 78 times

We have a newly configured php7 16cpu 32gb RAM Linux server. Plenty of power for what we need.

We have a basic form on a page that requires a login.

However, sometimes when a user lands on the page, the js files fail to load which in turn prevents them from logging in.

This doesn’t happen every time, but often enough to where we cannot use the newly configured server.

KeepAlive is enabled, as seen by this curl command:

Content-Type: text/html; charset=UTF-8 Content-Length: 0 Connection: keep-alive

I have attached an image of what we’re seeing.

Could this have anything to do with server/Apache configuration, as we notice the js files always fail at the 10 second mark.

Btw,

edited Aug 06 '20 at 17:43

asked Aug 06 '20 at 15:25

mcs

What does the details window show when you select one of the "Failed" lines? – Tero Kilkanen Aug 06 '20 at 15:28
Not necessarily an Apache problem. Firewall? Server losing connection to the internet. Router? – Gerard H. Pille Aug 06 '20 at 15:39
Gerard - this only happens on the new server. ie if we swap it out for the old one in the load balancer everything works fine. Tero - let me see if i can get that – mcs Aug 06 '20 at 17:37
@TeroKilkanen - i have attached an image of one of the failed lines. – mcs Aug 06 '20 at 17:46
So, the load is being balanced? Between this new server and ... ? – Gerard H. Pille Aug 06 '20 at 19:03
Check if load balancer has any logs and what they show. – Tero Kilkanen Aug 06 '20 at 19:19
@GerardH.Pille between this new server and the old server. ie we're trying to replace the old server with the new one. But the new server occasionally gets the js load error issues so we have to remove it for now. – mcs Aug 06 '20 at 20:06

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