I'm trying to setup a DB/C FS 4.0 ODBC driver on our server to connect to a client's database, and am receiving an error from the Installshield executable: "1628: Failed to complete installation."
The driver installed with no issues on my personal workstation running Windows Server 2016 Datacenter. The server I am trying to install on is running Windows Server 2019 Datacenter.
I tried logging the installation and was able to get some output from the Windows installer side:
=== Verbose logging started: 6/23/2020 16:07:39 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Program Files (x86)\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe ===
MSI (c) (E0:C0) [16:07:39:773]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi' against software restriction policy
MSI (c) (E0:C0) [16:07:39:800]: Note: 1: 2262 2: DigitalSignature 3: -2147287038
MSI (c) (E0:C0) [16:07:39:803]: SOFTWARE RESTRICTION POLICY: C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi is not digitally signed
MSI (c) (E0:C0) [16:07:39:817]: SOFTWARE RESTRICTION POLICY: C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi is permitted to run at the 'unrestricted' authorization level.
MSI (c) (E0:C0) [16:07:39:833]: Cloaking enabled.
MSI (c) (E0:C0) [16:07:39:833]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:C0) [16:07:39:845]: End dialog not enabled
MSI (c) (E0:C0) [16:07:39:846]: Original package ==> C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi
MSI (c) (E0:C0) [16:07:39:846]: Package we're running from ==> C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi
MSI (c) (E0:C0) [16:07:39:852]: Machine policy value 'DisableUserInstalls' is 0
MSI (c) (E0:C0) [16:07:39:857]: APPCOMPAT: Compatibility mode property overrides found.
MSI (c) (E0:C0) [16:07:39:861]: APPCOMPAT: looking for appcompat database entry with ProductCode '{3DCF5693-5388-45C9-A9A4-F03B5C516CAD}'.
MSI (c) (E0:C0) [16:07:39:863]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:C0) [16:07:39:912]: MSCOREE not loaded loading copy from system32
MSI (c) (E0:C0) [16:07:40:027]: Machine policy value 'TransformsSecure' is 1
MSI (c) (E0:C0) [16:07:40:034]: Machine policy value 'DisablePatch' is 0
MSI (c) (E0:C0) [16:07:40:036]: Machine policy value 'AllowLockdownPatch' is 0
MSI (c) (E0:C0) [16:07:40:036]: Machine policy value 'DisableLUAPatching' is 0
MSI (c) (E0:C0) [16:07:40:036]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (c) (E0:C0) [16:07:40:042]: APPCOMPAT: looking for appcompat database entry with ProductCode '{3DCF5693-5388-45C9-A9A4-F03B5C516CAD}'.
MSI (c) (E0:C0) [16:07:40:042]: APPCOMPAT: no matching ProductCode found in database.
MSI (c) (E0:C0) [16:07:40:042]: Transforms are not secure.
MSI (c) (E0:C0) [16:07:40:042]: Note: 1: 2262 2: Control 3: -2147287038
MSI (c) (E0:C0) [16:07:40:042]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\SetupMSI.log'.
MSI (c) (E0:C0) [16:07:40:044]: No Command Line.
MSI (c) (E0:C0) [16:07:40:044]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{F9AA98F9-291D-42DB-86A7-F3B277529911}'.
MSI (c) (E0:C0) [16:07:40:044]: Product Code passed to Engine.Initialize: '(none)'
MSI (c) (E0:C0) [16:07:40:044]: Product Code from property table before transforms: '{3DCF5693-5388-45C9-A9A4-F03B5C516CAD}'
MSI (c) (E0:C0) [16:07:40:044]: Product Code from property table after transforms: '{3DCF5693-5388-45C9-A9A4-F03B5C516CAD}'
MSI (c) (E0:C0) [16:07:40:044]: Product not registered: beginning first-time install
MSI (c) (E0:C0) [16:07:40:044]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (c) (E0:C0) [16:07:40:046]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (c) (E0:C0) [16:07:40:046]: User policy value 'SearchOrder' is 'nmu'
MSI (c) (E0:C0) [16:07:40:047]: Adding new sources is allowed.
MSI (c) (E0:C0) [16:07:40:047]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:047]: Package name extracted from package path: 'DBC FS 4.0 (ODBC Driver).msi'
MSI (c) (E0:C0) [16:07:40:048]: Package to be registered: 'DBC FS 4.0 (ODBC Driver).msi'
MSI (c) (E0:C0) [16:07:40:051]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (c) (E0:C0) [16:07:40:052]: Machine policy value 'DisableMsi' is 1
MSI (c) (E0:C0) [16:07:40:052]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (c) (E0:C0) [16:07:40:052]: User policy value 'AlwaysInstallElevated' is 0
MSI (c) (E0:C0) [16:07:40:052]: Running product '{3DCF5693-5388-45C9-A9A4-F03B5C516CAD}' with user privileges: It's not assigned.
MSI (c) (E0:C0) [16:07:40:054]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:054]: TRANSFORMS property is now:
MSI (c) (E0:C0) [16:07:40:054]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (c) (E0:C0) [16:07:40:058]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming
MSI (c) (E0:C0) [16:07:40:059]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\Favorites
MSI (c) (E0:C0) [16:07:40:060]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (c) (E0:C0) [16:07:40:062]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\Documents
MSI (c) (E0:C0) [16:07:40:062]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (c) (E0:C0) [16:07:40:062]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Recent
MSI (c) (E0:C0) [16:07:40:062]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\SendTo
MSI (c) (E0:C0) [16:07:40:063]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Templates
MSI (c) (E0:C0) [16:07:40:064]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (c) (E0:C0) [16:07:40:065]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Local
MSI (c) (E0:C0) [16:07:40:065]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\Pictures
MSI (c) (E0:C0) [16:07:40:066]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E0:C0) [16:07:40:066]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E0:C0) [16:07:40:066]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (c) (E0:C0) [16:07:40:066]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (c) (E0:C0) [16:07:40:069]: SHELL32::SHGetFolderPath returned: C:\Users\Administrator.XXXX\Desktop
MSI (c) (E0:C0) [16:07:40:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (c) (E0:C0) [16:07:40:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (c) (E0:C0) [16:07:40:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (c) (E0:C0) [16:07:40:070]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (c) (E0:C0) [16:07:40:070]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (c) (E0:C0) [16:07:40:070]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (c) (E0:C0) [16:07:40:072]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (c) (E0:C0) [16:07:40:076]: MSI_LUA: Setting AdminUser property to 1 because this is the client or the user has already permitted elevation
MSI (c) (E0:C0) [16:07:40:077]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'EC2'.
MSI (c) (E0:C0) [16:07:40:077]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Amazon.com'.
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi'.
MSI (c) (E0:C0) [16:07:40:077]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Windows\Downloaded Installations\{F9AA98F9-291D-42DB-86A7-F3B277529911}\DBC FS 4.0 (ODBC Driver).msi'.
MSI (c) (E0:C0) [16:07:40:078]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (c) (E0:C0) [16:07:40:078]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (c) (E0:C0) [16:07:40:078]: EEUI - Disabling MsiEmbeddedUI in quiet mode
=== Logging started: 6/23/2020 16:07:40 ===
MSI (c) (E0:C0) [16:07:40:080]: Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI (c) (E0:C0) [16:07:40:081]: Machine policy value 'DisableRollback' is 0
MSI (c) (E0:C0) [16:07:40:081]: User policy value 'DisableRollback' is 0
MSI (c) (E0:C0) [16:07:40:081]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
MSI (c) (E0:C0) [16:07:40:081]: Note: 1: 2262 2: Font 3: -2147287038
MSI (c) (E0:C0) [16:07:40:081]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (c) (E0:C0) [16:07:40:082]: Note: 1: 2262 2: LaunchCondition 3: -2147287038
MSI (c) (E0:C0) [16:07:40:357]: APPCOMPAT: [DetectVersionLaunchCondition] Launch condition already passes.
MSI (c) (E0:C0) [16:07:40:464]: MsiOpenPackageEx is returning 0
MSI (c) (E0:C0) [16:07:40:464]: MsiOpenPackage is returning 0
MSI (c) (E0:C0) [16:07:40:470]: PROPERTY CHANGE: Adding SETUPEXEDIR property. Its value is 'C:\Users\Administrator.XXXX\Downloads\Send-Archive\Dbcfs4_ODBC_Setup'.
MSI (c) (E0:C0) [16:07:40:491]: PROPERTY CHANGE: Adding ISSETUPDRIVEN property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:491]: PROPERTY CHANGE: Adding ALLUSERS property. Its value is '1'.
MSI (c) (E0:C0) [16:07:40:528]: Leaked MSIHANDLE (2) of type 790541 for thread 15040
MSI (c) (E0:C0) [16:07:40:530]: Leaked MSIHANDLE (1) of type 790537 for thread 15040
=== Verbose logging stopped: 6/23/2020 16:07:40 ===
but wasn't able to discern anything useful from it.
What could be the cause of this error?
How can I solve/work around it?
