5

I have been using zendesk as a light-weight web-based help desk application for my organization (15 employees; 25 machines), and I am quite happy with it, however they don't currently have any asset management.

I am looking for the following features: - web-based application - simple - only needs to track 25 - 50 assets (machines) - inexpensive

qxotk
  • 1,434
  • 2
  • 15
  • 26

5 Answers5

14

Check out Spiceworks. Its free, easy to use, and light-weight. It has a help desk system and asset management. The community around it is very helpful and there are a ton of 3rd party add-ons that extend its capabilities. After installing it and letting it scan your network, you will be surprised at the information it returns.

http://spiceworks.com/

Daniel Lucas
  • 1,192
  • 1
  • 14
  • 25
10

For something that small, why not a spreadsheet on Google Docs? It's web-based, can be shared, has access controls, revision history, color coding, etc. I use that for IP address management on smaller network subnets and it does a fine job. Just keep a current printout handy somewhere in case they have an outage or your Internet goes down for a while and you need immediate access to look something up.

Justin Scott
  • 8,748
  • 1
  • 27
  • 39
1

We have a solution for Asset Management in the works - we will announce something soon :-)

Cheers, Michael, Zendesk

user12161
  • 11
  • 1
1

I've been using Lansweeper for about 6 months now. It's extremely easy to deploy, it scans easily and seems to be pretty stable. They have a free version (which I use) that is very feature-rich, but the paid version might offer some additional features that you would find useful. The license for the paid version is a one-time fee of $200.

Russ Warren
  • 1,304
  • 10
  • 21
0

OCS Inventory NG

Bob
  • 597
  • 2
  • 8
  • Bob: if you provide your experience (good/bad etc.) and if it's easy to use/setup - I will vote you up. -james – qxotk Jul 09 '09 at 01:23