I've been tasked with updating my department's exception request form, and I am trying to come up with YES/NO questions that can be scored to determine the risk of the request.
I am having trouble with this task, because I need questions that can apply to a wide range of Users within my organization, as some people are highly technical, while others are not tech savvy at all. Additionally, the company I work for has roughly 6k employees with many different job functions, so the questions have to be very flexible to accommodate just about any request that's submitted.