How to Reset / Restore Windows Tablet

Written By: ZFix

Comments: 62

Difficulty

Very easy

Steps

Time Required

25 - 45 minutes

Introduction

If you have forgotten Password, PIN, if you want to erase or refresh your tablet, you can do reset your tablet from the Troubleshoot menu.

Warning! A reset returns Surface to its factory settings!

Step 1

Connect the charger.
Select "Ease of Access".
Open "On-Screen Keyboard".

Step 2

Tab the Shift key.
Reset the tablet.
After the reset the tablet will start in Troubleshooting mode.

Found a spelling error (Tab) should be tap.

tanner sommers - 16/09/20

Bei mir kommt kein troubleshoot- Modus...

Fieps81@gmail.com

moni R -

Step 3

Select:
Troubleshoot
Reset your PC

Bei TrakStore ist nur “Neustarten” möglich. Das Tablet arbeitet dann aber genauso, wie als würde “Reset” angezeigt. Deutsche Spracheinstellung.

Bernd Räker - 23/09/20

I want to reset the color in this tablet now please

Edna Grimsley - 05/10/20

Set the color in this tablet please

Edna Grimsley - 05/10/20

What if I get to this point and my laptop freezes and won't allow me to go any further?

Jessica Wynn -

Step 4

Follow instructions on the screen to reset your tablet.

I cant touch my tablet when im im this mode

jay cee - 14/10/20

Did you ever get an answer to your tablet issue?

Holly Eyerman -

Hola, soy nuevo aqui, al intentar restaurar una tablet al llegar al “Paso 4” se quedo en la Pantalla de “Reset your Pc” y no hay forma de sacarla de ahi, me pueden apoyar, Gracias anticipadas, Soy Emilio de Cancun, Mexico

ebcancun - 11/01/21

Hola, qué modelo? Tienes raton usb y adaptador OTG a mano?

Simone - 11/01/21

This method didn't work it still asks for the password before allowing you to reset or restore… what else you got?

Chris Yates - 14/05/21

Has anyone figured out how to get past step 4? My touchscreen wont let me select next or cancel. I've tried to use a keyboard and same results. ???????

Holly Eyerman -

Exaxtly the same happend to me…..I-ONIK TW-8

Geh -

Additional free space is needed on the drive where windows is installed. Free up some space and try again.

What should I do now please help?

Vutivi Baloyi -

no chance to vote the bottom for fully clean, the touchscreen dosn´t do anything

angebot12 -

Step 5

This will reset and restore your tablet to its factory settings.
That's all.
.
.
.
.
Did you do it successfully?

Ooh! dear!!! I believe ifixit too much

Jo Cole - 25/10/18

Thank you so much!! I’ve been scouring the internet trying to reset my POS Walmart tablet and this is what finally worked!

natattack10 - 29/11/18

Mine seems to get stuck on step 4 I have the 2 options run and close but they are blanked out cannot go any further

Stuart Walsh - 12/01/19

I am too experiencing the same problem with my Asus tablet. Have you managed to fix it? I also need help.

Sachith Fernando - 19/05/19

Me too with my acre tablet

black mind - 20/06/20

Thank youuuuuuuu so much! This thread saved my Windows 10 tablet. I was so close to giving up and selling my tablet on Ebay!!! Thank you so, sp much!

Aricka W - 17/02/19

But I don't want to loose my data (like photos & other files). Please suggest.

Akbar Ali Baig - 19/10/19

thanks alot is working

Mohsin Ali - 19/02/20

Displayed after restarting after trouble shooting said PC was shut down incorrect and said something about firm ware and a windows kwy

Marshall Bell - 04/07/20

Hi there, Can you help me to fix my tablet-pc?

I reseted it one time but as it was supposed to install Windows, it keeps on rebooting again & again no change in the installation.

Peter Cannon - 03/09/20

Wow thanks that was easy

boricuacruz2000 - 30/12/20

Merci bravo à toi je suis débutant ET j'ai pourtant réussi,

Feyzeen - 17/01/21

I get stuck on “additional space is needed where Windows installed.”

E. Serrano - 10/02/21

I forgot my password and i reinstall new windows 10 and my touch, volume,and the camera are not working again please I need help thanks

Maxwell Amoah - 11/04/21

Mine ends up with instructions warning of clearing a trust area and asks me to either press F12 or Esc or volume up and down buttons But no method for input?

Perer O`Leary - 04/05/21

Merci infiniment

A.Gerard Adopo -

Thank you too :)

ZFix -

I cant even get it to the boot mode and I am following all the information HELP .. LEVONO 8WEE

Pee Dee -

Merci pour tout

Néanmoins moi j'ai tablette pc winpad 10 après réinitialisation ça s'est arrêté à 66% ce qui bloque l'allumage du tablette a nouveau.

Comment il faut procéder pour récupérer ma tablette

Arnaud Kantangni -

Thank you so much! Just found this in my closet and didn't know the password. Much love ifixit!

C U -

Did not work on ROTOR tablet (without integrated keyboard) - at some point the crap tablet entered EFI shell - and does not react on external keyboard. Now - stuck in EFI shell. Only wanted to restore original windows setting, as one of the windows updates resulted in a non-working on-screen-keyboard (and also refusing external keyboard) after logging in...

Ingo Zoller -

Not sure what the Autor means by "reset" the tablet after tapping SHIFT. My only conclusion would be to switch it off at the power button...And this does not bring me to trouble shooting mode.

laddreyer -

Conclusion

To reassemble your device, follow these instructions in reverse order.

Author

ZFix

Member since: 09/12/13

191079 Reputation

25 comments

thankz for help

Rjames Tabuzo - 07/05/16

Hi, did you know how to fix Windows tablet stuck in boot? It said that “no bootable device found “. Tablet brand and model : Vulcan Journey.

It started after I erase/format the tablet because I forgot the password.

Thanks

Adriane Clark - 11/01/18

Im using a Dell and i erased like you say now im stock on boot loop.

Any solution ?

Thanks

Hjcs - 02/02/18

Hello. I have a MPMan with Win 10 installed and the touchscreen does not work anymore.

I'm going to install win 8.1 on it .... win 8.1 was out of production. thank you very much

mircea_pricop - 26/05/18

while i am reset final step erase everything touch not in work how to fix?

SantoshKumar subramaniyan - 22/07/18

having same problom touch doesent qwork at reset part

lachjul - 31/10/18

Thanks worked a treat!

Jay Alex - 07/08/18

iam using linx its good

Michael Shirima - 03/09/18

I I appreciated it helps very well thanks

Goldie Mack - 10/02/19

I get to step 4 but the buttons are blank and i can go no further

elizabethcoope33 - 10/05/19

Hi, am using speedstar windows tablet after reseting the screen didn’t touch and windows cannot be loaded, what can i do.

ekaso

charles Ekaso - 27/05/19

I tried it it didn't bring up the troubleshooting choice just back to enter password

bobtrem - 18/11/19

Hello to everyone,

Me to it stock at reinstall your pc, cannot press next.

I HAVE A WINDOW DUST, DIJ4100BK132..

If anybody as a solution or another technique to do. PLEASE.

Thank you.

publicitevisuelle - 11/02/20

I followed the instructions to restore my linx tablet to factory settings but a blue screen came up with a bar code what do i do now

robinsonjean290 - 28/06/20

My avgo tablet has gone to auto repair and I am trying to reset it to its factory . the problem to it is that it needs to be reinstalled to its windows 10 and i bought a 32gb memory stick in order to store backup , so i can use the usb to transfer the files to my avgo. what else can i do its getting frustrated.

Iris - 25/07/20

Hello, do u no how to reset the Tablet pc model no: "TL10IE2" Intel education solutions

oluwasusif - 26/09/20

Merci mec du fond du coeur.???

Marco RodriG -

Buongiorno ho un tablet dell' Windows ma c'è la password di un altra persona come faccio per fare un mio account nuovo

’

Alessio Carraresi -

How do I reset the westgate resort pivot tablet? I've tried to manually hard factory reset but it still doesn't work or just freezes on the start up screen

Ally Coleman -

Can not touch on Local Install or Cloud Download in Reset this PC screen.

Nam Hoang - 12/01/22

formidable tuto, sans ça ma tablette était bonne pour la poubelle. Un grand merci.

jupafox -

Formidable tuto, sans ça ma tablette était bonne pour la poubelle. Un grand merci.

jupafox -

bonjour

merci pour le tuto, j etais bloqué sur un mot de passe oublié ,le votre m a permis de remettre mon petit ordi

en fonctionnement

encore merci

yannick guillot -

When I reset, the device prompts "Additional free space is needed where Windows is installed. Free up some space and try again"

Any ideas on how to bypass this issue?

nyron_mohd -

wow c est très magnifique

Khaled Benklila -