Introduction
This repair guide was authored by the iFixit staff and hasn’t been endorsed by Google. Learn more about our repair guides here.
Replacement guide for the rear camera on a Google Pixel 2 smartphone.
This repair is extensive and requires that the motherboard be completely removed.
Note: Some images in this guide show the battery removed from the phone. You do not need to remove the battery in order to replace the rear camera.
Tools
Parts
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If your display glass is cracked, keep further breakage contained and prevent bodily harm during your repair by taping the glass. This also makes a smooth surface allowing the suction cup to bond.
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Apply a suction cup as close to the volume button edge of the phone as you can while avoiding the curved edge.
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Pull up on the suction cup with firm, constant pressure and insert an opening pick between the front panel and rear case.
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Do not insert the pick more than 9 mm into the bottom edge of the phone. If the pick contacts the folded portion of the OLED panel it can damage the display.
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Only make very shallow cuts in the upper left corner, prying deeply can damage the front-facing camera.
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Slide the pick around the upper-left corner of the phone and down the left edge of the phone.
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Slide the pick around the bottom-left corner and along the bottom of the phone. Keep pick at a slight angle away from the screen to avoid damage to the OLED corners.
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Carefully lay the display down on top of the rear case as shown, making sure not to crease or tear the display ribbon cable.
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Remove the two 4.0 mm T5 Torx screws securing the display cable bracket.
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Use the point of a spudger to lift the display cable connector up and out of its socket on the motherboard.
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Apply a heated iOpener to the proximity sensor on the top edge of the midframe for two minutes to soften its adhesive.
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Slide the point of a spudger under the proximity sensor cable, starting from the side closest to the front-facing camera.
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Gently lift the edge of the sensor cable until the sensor is perpendicular to the midframe.
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Insert an opening tool into the notch in the midframe near the hold button.
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Pry the midframe up enough to create a gap between it and the phone case. The midframe cannot yet be completely removed.
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use the flat end of a spudger to disconnect the charging assembly connector from the motherboard.
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Insert a paperclip or SIM eject tool into the small hole on the left side of the phone and push until the SIM card tray pops out.
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Remove the SIM card tray.
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Use the pointed end of a spudger to lift up and disconnect the rear camera press-fit connector.
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Remove the rear camera from the motherboard.
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Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.
To reassemble your device, follow the above steps in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Check out our Answers community for troubleshooting help.
17 comments
Does anyone know if replacing the camera unit fixes the problem with the camera’s ‘fatal error’ issue? I’m trying to figure out if it’s just the camera unit that’s bad, or if there are other parts involved.
I just replaced my rear camera on pixel 2 and I can confirm YES it does fix it!
Well, I completed the repair on the camera but cannot confirm that it worked because I messed up my display which costs too much to replace :( That thing is super delicate I guess. I’m thoroughly upset.
Yes. This fixed my Pixel 2 camera crashing issue. My original symptom was that the autofocus stopped working properly. Then a month or so later the rear camera would crash 49 out of 50 times I opened it (completely unusable). Many people online swear this is a software issue caused by an android update but because I had that focus issue crop up first I suspected my issue was physical damage. I’m generally pretty careful with my phone, it lives in an official case. The only potentially damaging behaviour my phone is exposed to is my placing it in a windscreen mounted phone holder. Perhaps the repeated vibration can break something. Now my camera is fixed I will continue to place it in the phone holder and report back if it breaks again. For science. BE VERY CAREFUL REMOVING THE SCREEN. The guide is not being overly cautious about the screen removal. I broke my screen removing it and turned my $50 camera job into a $200 job with a new screen. Still worth it but I wish I’d heeded the warnings and cautions.
Alex, you may be onto something! There have been many reports of motorcycle riders breaking their smartphone cameras after they’ve mounted their smartphones for prolonged periods. The optical stabilization hardware on these camera modules is pretty fragile. I suspect repeated vibration can definitely result in breaking some very delicate wires in the OIS or flex cables.
NO...Did not work for me :( I am a semi experienced with smartphone repair, and I was able to put my pixel 2 all back together (tested the camera replacement several times before so) with all features working sans camera. Appears to be a motherboard issue. Or maybe it's the front camera…. Either way it's a software issue, because the Google Camera app should tell you what's wrong, and let you use that camera that does work. This repair, if you do attempt, is made easier with a heat gun (a 20 dollar one will do) of course and several picks (guitar picks are handy) to keep the screen from reattaching. Just heat until it's sorta hot to touch…not too much! Also note the instructions on how far to put the picks in to not damage the screen(don't go past the bezels).
I am going to phone into a debugger and figure out the error code next… but also might just buy a samsung (this is my second google phone to have motherboard problems).
Austen -
Is the battery removal really necessary to get the motherboard out? I’m not seeing any reason it should be.
jkenny23 -
If you get any answer for this please inform
You’re correct! I’ve updated the guide to reflect this.
Definitely not needed. And considering how tough the adhesive is under the battery, I’d say it’s best not to remove it.
Can you comment more on why a new battery is needed? My battery is working fine, I'd rather not b a new one.
Hi Erin! I updated the guide to skip over the battery replacement section, as it is not needed for the rear camera.
Yeah, I skipped the battery removal/replacement.
My screen is severly cracked. I would recommend clear packaging tape as it is wide enough to accomodate the suction cup. Thinner cellophane tape won’t seal properly.
John Tippitt -
Does the Google Pixel 2 have be powered off before removing the digitizer screen? Its not mentioned in this article...
Will the phone be damaged if the power is still on when disconnecting the broken screen?
Alex -
Replacing the battery in my Pixel 2 was successful because I read the comments. They are invaluable in this endeavor.
David Castro -
Suggest procedure revision:
Step 1: Read all steps and associated comments before proceeding.
Step 2: Ensure they supplied you with the right F$%^ING TOOLS in the kit before proceeding.
I'm F$%^ED because any store around me that might have this T4 Torx bit is already closed and my screen is already off. My kit came with a T2 Torx bit which is not used anywhere in this entire process.
Jens Davidsen -
I bought one of the kits and it had everything needed to change the battery except the alcohol, including spudgers, screwdriver, torx (2 sizes), tweezer, alcohol dispenser, glue strips and die-cut glue card that fit the phone case perfectly. I followed these instructions and read the comments. Applied alcohol and patience, took my time and got the job done without any damage to the phone. Thank you ifixit!
Jeffrey Price -