Introduction

Use this guide to replace a damaged USB-C port, a.k.a. the charging port, in your Fairphone 5.

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    • Unplug all cables and power down your phone.

    • Press the power and volume up buttons at the same time to bring up the shutdown menu.

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    • Insert your fingernail, or a pry tool like a spudger, under the notch at the bottom right of the back cover.

    • Pry up the back cover to release the bottom right corner clips.

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    • Grip the bottom right corner of the back cover with one hand and brace the phone frame with the other.

    • Lift the back cover away from the phone to release the clips around its perimeter.

    • Remove the back cover.

    • During reassembly, align the back cover over the phone and press along the perimeter until all clips snap back into place.

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    • Use your fingernail, or a pry tool like a spudger, to lift the battery by its tab along the bottom edge.

    • Remove the battery.

    • During reassembly, slide the top edge of the battery into its recess in the frame before pressing the battery into place.

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    • Use a Phillips driver to remove the five 4.9 mm‑long screws securing the loudspeaker.

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    • Insert your fingernail, or a pry tool like a spudger, under the notch at the bottom right corner of the loudspeaker.

    • Pry up the loudspeaker and pull it away from the bottom edge of the phone to separate it from the frame.

    • During reassembly, insert the bottom edge of the loudspeaker into its slot in the frame before pressing the loudspeaker into place.

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    • Use the tip of a spudger to pry up and disconnect the charging port press connector.

    • To re-attach press connectors like this one, carefully align and press down on one side until it clicks into place, then repeat on the other side. Don't press down in the middle. If the connector is misaligned, the pins can bend and cause permanent damage.

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    • Insert the tip of a spudger under the metal plate at the head of the charging port.

    • Pry up to separate the charging port from its slot in the frame.

    • Remove the charging port.

    • During reassembly, insert the charging port at a downward angle into its slot before pressing it down flat.

Conclusion

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.

Alex Diaz-Kokaisl

Member since: 16/01/22

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