Introduction
Use this guide to remove and replace the lower case on a Dell XPS 17 9710.
The edges of the lower case are very sharp and can easily cut you. Avoid sliding your fingers along the edge of the lower case.
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Power off and unplug your laptop.
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Close the display and flip the entire laptop upside-down, with the hinge facing away from you.
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Insert an opening pick at the bottom left corner, between the lower case and the chassis.
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Insert the flat end of a spudger into the gap created by the opening pick.
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Pivot the spudger up to release the first set of retaining clips.
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Repeat this process for the bottom right corner.
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Insert an opening pick into the gap created on the front edge of the laptop.
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Slide the opening pick around the entire perimeter of the laptop, prying up intermittently, until the lower case fully releases from the clips on the chassis.
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To reassemble your device, follow these instructions in reverse order.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
