Dell XPS 13 Battery Replacement

Thank you so much for this helpful instruction.

Ran into one problem though, I replaced the battery successfully, but now I can only use the power button to turn on the laptop when it is plugged in or in sleep mode. If it is not plugged in and is turned off completely, I can not turn it on with the power button. Any thought? Thanks ahead!

did everyone else replace their battery with the newegg link provided above? I did that for mine and the battery failed after a month of very minimal use. Apparently it was a battery malfunction or something like that as the orange charge light was flickering in orange and I was basically unable to use the laptop without a charger plugged in. I tried resetting the battery by unplugging and replugging though to no avail. Was wondering if anyone else is/was experiencing this same problem?

Wieder Zusammenbau: Ich tat mir leichter dann zuallererst das Kabel wieder anzustecken und erst dann den Akku einzusetzen.

continued..

Key things to note:

1. Website makes no mention of this issue, it is a laptop boot error which means it is a COMMON DELL ERROR, every XPS 13 laptop will go through the same thing! Company should know of this already if they are a repair company.

2. I have not tested charging to see if the regular charger works with the Chinese batteries either short term or long term, but I am not testing it out for safety reasons and no company should tell you otherwise.

3. installation guide and kit works perfectly. buy the kit and buy the dell store ones and install it

Thank you so much. Extremely clear instructions and labelled photos. I’m so grateful to you for this. It took me about 10 minutes

Please put 9360 - 60wh PW23Y under parts; can’t find where to buy

@galah92 I have the same issue. Followed the installation guide but the LED under the touchpad blinks 3 orange lights, then 1 white light. Based on this chart of codes at the bottom of this article that means CMOS battery failure… Not sure what to do now as the computer will not turn on…

The instructions were really useful. I printed them out so that I had the photos while I was following the instructions. One thing I would add was that I discovered that there are more screwdrivers in Heaven and Earth than my toolbox had taken into account and it would have been very useful to have purchased them before I started! You need the T5, the PH0, PH00 and PH000 all of which were new to me - and sounded slightly rude until I had acquired them - but thanks very much for the instructions, i wouldn’t have dared go ahead without them.

One other thing, I discovered the batteries come in 2 versions at least, 5.2V with 3 fixings and 5.6V with 4 fixings. I managed to acquire both, needless to say, and had to send the 5.2V back. Ideally one would check before blundering ahead like me.

John Farrell

7/1/2020

Very helpful instruction: the laptop only has one inconvenience that is mentioned: the tape that attaches the speaker wires onto the battery. A poor design.

I issue I ran into was the battery connection. The wiring harness is very tight which causes the right side of the connection to pull loose enough to cause the XPS to act erratically. Screen flickers out. Keyboard goes dead. I solved this by applying a small piece of electrical tape to the connector to make sure the connection stays in place.

Great guide. It also applies to the XPS 13 9360.

After I installed the new battery, I drained the battery below 10% and then fully charged the laptop. I keep getting Windows messages saying “Your battery is very low” even though the battery indicator says >90% and the laptop is even plugged into power. Is this a sign of a defective replacement battery? Or do I need to do battery memory calibration again???

Many thanks - worked perfectly! The T5 Torx bit is a bit fragile, and so I had to be a little extra careful screwing them back in…probably damaged the T5 bit a little on one screw, so just be careful with these. - Carl (Michigan USA)

When should i expect you to restock the battery as i have been waiting for months and when i check it's always out of stock. I need a 56wh 7.6v battery for my xps 13 9350. Thank you for your reply in advance.

rien à dire. parfait. avec les bons outils et en suivant les instructions, il ne faut pas plus de dix minutes. well done.

The directions about removing the battery are better in the “how to replace the touch pad.” Using the tweezers and tape removal pics are helpful.

On XPS13 9370 versione, you don't have The flap with relative screw

The battere is fixed with 4 screws on The Angles And one on The

Hi, I replaced my battery, but now the unit seems not to be able to charge . Is this a a problem with the adapter?

Best,

Gwen

J’ai un problème depuis que j’ai réalisé le changement de la batterie. Je travaille sur mon Dell XPS branché sur le secteur batterie chargée à 100% et disons après 1 ou 2 heures, le voyant lumineux de charge se met à clignoter blanc et jaune, le picto de la batterie sur l’écran indique que la batterie se met en charge et d’un seul coup, mon PC s’éteint. Lorsque je le démarre à nouveau je retrouve la cession identique comme si rien ne s’était passé, toute mes données sont intactes je n’ai rien perdu. Ce problème peut se produire jusqu’à 4 fois pas jour. Je n’ai malheureusement pas eu la bonne idée de lire votre tuto avant de changer la batterie et il me semble que 2 étapes de l’étape 6 peuvent être à l’origine du problème : j’ai tiré le connecteur vers le haut et je n’ai pas vidée la charge latente du système. Pensez-vous que le problème vienne de là ?

Caution to others attempting this: I have a refurbished 9343, on my unit the “M2X2” screws had been overtightened, presumably at the factory or at the refurbishment center. I stripped one of those screws, making this a much more difficult repair process than I had anticipated.

Thanks for the accurate instructions!! I didn’t bother with an aftermarket battery and ordered an OEM one from https://www.parts-people.com/index.php?a.... The BIOS detected it immediately and reported its health as “excellent.”

Seems to have gone well except now I get a message on startup “Alert! TPM device is not detected”, and it wants to run diagnostics. Those all pass, and all the major hardware components work in normal operation, using Windows. Would love to hear if anyone else got the same issue when switching to the Chinese-made battery sold by iFixit. XPS 13 9350.

Thanks for the write-up though!

Thanks for this. Worked a treat. The back was a pain to get off but knowing where all the screws were was very helpful. I bought an OEM battery to avoid any compatibility issues and it was slightly cheaper. The computer booted fine first time. I get the TPM issue on a regular basis anyway, I think it is when my battery goes dead. It goes away after a while though quite often requires you to enter the bitlocker key which is annoying. Hopefully this will solve that issue as well.

Great tip on removing and re-installing the coin-cell battery (CMOS, RTC). My laptop wouldn’t boot after the battery swap, but removing and reinstalling the cell battery fixed it! Thanks!

Clear and accurate instructions.

Thanks!

Perfect. Whew, with the right tools, baddabing! :^) Clear instructions. Thank you! Okay, how about a note re: disposing of the old lithium battery?

Yay! Worked perfectly and the little kit I ordered with the battery is awesome. And I’m a chick that is not supremely handy although I do know my way around a tool or too. ;-) thank you for this guide.

Great instructions. Followed carefully, read all suggestions and tips. Probably didn’t need battery replacement kit, used the screwdrivers. Charged battery as instructed. Have been using for 1 week now. Great charge, no adverse side effects noted post battery replacement.

There was a striped screw - same as others reported. Attempted all tips without success. Finally rotated old battery, prepared to break off plastic attachment hole, at this angle was able to use file & knife to grip edges just enough to loosen up & remove. Screwed new battery in with same striped screw (as it was the 4th screw, not sure it had to be there so did not tighten too much).

I followed the instruction to change the battery of an XPS 13 9370.

There is no XPS cover in the middle of the laptop and no additional screw. Also the speaker cables are not taped to the battery. Everything else is basically the same.

This way the disassembling is even a bit easier as described.

awesome! This guide saved me tons of time and/or money, and reduced the total amount of waste on the planet. Thanks for writing it

Adapted this guide to replace the battery on Dell XPS 13 9370 with success. Some differences:

- There is no XPS cover so no need to remove hidden screws.

- Speaker cable is not taped to the battery so no need to remove that.

- Battery screws have same labels, but are in slightly different positions.

Note: the backplate on this model is machined aluminium and has some very sharp edges. I managed to get cuts on four fingers while trying to pry the lid open. I’d consider either using some gloves or at least being very careful not to slide fingers along the backplate edges while handling it.

I followed the instructions step by step. Very clear. Took me about 20 minutes - with ifixit tools and guitar plectrums of different strength btw - and .. tadaaa new battery works like a charm.

Thank you so much for your excellent tutorial. Keep up your great work.

Just one minor issue. on the hinge side remains a small gap. it appears that the plastic backside could be more robust - but as I said - this is only a minor optical issue.

Vielen Dank für die klare Anleitung hat perfekt geklappt! Hat ca. 30 min gedauert - wobei die Entfernung der unteren Abdeckung am schwierigsten war.

Perfect! Instructions are easy to follow. I used ifixit toolbox ( which is high quality and awesome, btw) to replace the battery. Everything went smoothly.

Thank you Raptor! Perfectly done.

very helpful guide, thanks.

It was relatively easy to change the battery (also thanks to the great toolkit of iFixit), and I had no issue with my laptop after the substitution. Simply, finally again a battery life.

Will the laptop function in the absence of a battery?

Hi there, thank you very much for the walk through. Worked like a charm for my XPS13 (9350). I had to apply a little more force to remove the lid, but knowing that I haven't overlooked any screw was helpful.

I ordered a "JHXPY" battery with 7.4V / 6930mAh from a local shop (Switzerland), i.e. not specifically certified as approved by Dell. Th battery was recognized right away, no need for any adjustments whatsoever.

The Windows battery report indicated that the old battery was only at 50% of overall capacity, the new one is battery is currently at 80%. It's the first charging/recharging cycle though, so I expect this to increase with further cycles. In any case, I'm already a happy camper as the decreased battery capacity was causing issues already. I also used the opportunity to dedust the fan.

This guide was perfect. Screws in the right place and prying tool position good. I did two of these today using this guide no issues at all. The issue is now finding official Dell Batteries. as Dell no longer make them for units more than 6 years old. I had an XPS 9340 and an XPS 9350.

mentre si rimonta il nastro va rimesso e/o sostituito?

Excellent guide and the tools helped - took this old fella 15 mins including a deep clean (full of dust) - thanks

so easy. thank you

I cannot remove one of the battery screws and read it may have loctite. Is it safe to use a blow dryer on the screw?

I just bought this replacement battery from ifixit, for my xps13 laptop. I followed the instructions to replace it. It was not difficult to do the replacement. However when I turned on the laptop I had a sudden shutdown after 3 minutes. I thought the new battery maybe came empty so I didn't give it importance. So I left the laptop charging for 1hr and tried again but still I get sudden shutdowns. So I don't know if there's an issue with the battery or maybe something was wrong during the replacement. Any idea what this could be?

Super Anleitung. Selbst mir als Neuling ist der Akkutausch in 15 Min. gelungen :)

I followed the instruction and changed the battery in less than 10 min. XPS 13 9370 has no tape or speaker cables, so I'm glad I checked the comments under each step. I bought the K KYUER DXGH8 battery (52 Wh, 7.6V) from Amazon for £48, it came with two screwdrivers for the laptop torx-type screws. Easy!

Thanks for the video guide. I was able to do this quickly and easily. It took me about 15 minutes start to finish. Plastic pry tools were a big help. The video walked me through anything that would’ve kept me from breaking something out of ignorance. Thanks so much, I’m so glad to be able to repair my laptop, rather than replace out of ignorance.

Amazing. Replaced the battery in 20 minutes. Every step was spot-on.

Instructions worked beautifully; I have a later model so speaker tape problem of older model was no longer an issue; 15 minute job. Thanks so much!