Introduction
If the camera lens on your Arlo Ultra 2 is not functioning properly. For issues such as a blurry image you will want to refer to the troubleshooting guide before replacing the Camera lens. In this guide you will replace the camera lens on your Arlo Ultra 2 camera. The camera lens is what records on the Arlo Ultra 2, and if it is not working properly it's important that it be replaced if the troubleshooting steps did not resolve your problem.
Tools
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Press the button on the bottom of the camera to release the case.
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Pull the white case off of camera.
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Use a Phillips #0 screwdriver to remove the four 20.0 mm screws from the battery cavity. They are found in each corner.
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Very gently, pry the circuit boards apart from the white connector, removing the upper circuit board.
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Use a Phillips #00 screwdriver to remove two 5.0 mm screws from the metal bracket.
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Use a spudger to separate the long metal bracket.
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Use the tip of a spudger or your fingernail to flip up the small locking flap on each ZIF connector. Then, you can safely pull the cables out.
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Use a spudger to carefully push on each side of the speaker cable connector until it's out of its socket.
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Use a Phillips #00 screwdriver to remove the two 5.0 mm screws from both sides of the metal plate.
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Pry the metal plate away from circuit board underneath.
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Use a Phillips #00 screwdriver to remove three black 5.0 mm screws from back of the circuit board.
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Separate the lens from the circuit board.
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Use a spudger to carefully push on each side of the white cable connector to remove it from the socket and separate the camera lens from the board.
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Use a Phillips #00 screwdriver to remove the two 4.0 mm screws from the side of the lens body.
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To reassemble your device, follow these instructions in reverse order.
6 comments
Any ideas on where to get the lens ordered?
I called Arlo and they said they don’t sell a replacement. I couldn’t find it anywhere online either. Does anybody know where to get a replacement?
My was badly scratched and I would like to replace the lens but I can't find any arlo lenses for sale. Plenty other ones but not arlo one.