Tools

These are some common tools used to work on this device. You might not need every tool for every procedure.

Background and Identification

The Samsung Chromebook 2 was released in October of 2014. This lightweight laptop has an 11.6-inch HD display, Intel Celeron processor, 2 GB of RAM, and a 16 GB SSD. The Chromebook 2 comes installed with Google Chrome OS, and relies heavily on Google Drive cloud storage.

A frequent complaint about the Samsung Chromebook 2 is that it suffers from slower performance compared to other models due to its processor. Another complaint pertaining to the Chromebook series as a whole, is that it cannot run many popular programs unless they are specifically designed as Chrome applications.

You can identify a Samsung Chromebook 2 by looking at the sticker on the bottom of the laptop. The sticker will have a model code. The model code for this model is XE500C12-K01US.

Troubleshooting

Find solutions to common problems at Samsung Chromebook 2 Troubleshooting.

Additional Information