Jetex Flight Support

Jetex is a general aviation trip support company based in Dubai, United Arab Emirates. Since launching over a decade ago it has developed an extensive global network, and now operates 30 fixed-base operators (FBOs) and ground handling stations in multiple countries.

Jetex
IndustryAviation
Founded2005
HeadquartersDubai
Area served
Worldwide
Websitewww.jetex.com

Jetex provides FBOs, ground handling, aircraft fueling, international trip planning and bespoke concierge services. Global operations are coordinated from three operations centers, located in Dubai, Miami and Beijing.

History

2004 – 2012

Jetex was launched in June 2005 at the Dubai Airshow.[1] The company initially focused on flight support and arranging charter flights through its fleet of six aircraft.[2]

In February 2009, Jetex opened its first FBO facility at Paris-Le Bourget Airport.[3]

In 2010, Jetex launched its Asian operations with the opening of a 24/7 operations center at Beijing Capital Airport.[4] A new facility was also opened at Kyiv International Airport (Zhuliany) in Ukraine to oversee CIS operations.[5]

2011 saw the launch of a new FBO at Shannon International Airport, Republic of Ireland.[6] This airport was the world's first to offer US Customs and Border Protection (CBP) preclearance.[7]

Jetex's mobile application and online web portal was initiated in September 2012. The Jetex app is available on iOS and Android devices, and offers seamless integration with the company's trip planning system.

October 2012 saw the company expand into the Americas, by supplying fuel to international operators and domestic airports in Brazil.[1]

2013 - 2015

At the start of 2013, Jetex opened a flight planning lounge at London Oxford Airport.[8] The company signed an agreement with Honeywell in May 2013 to re-sell the technology company's Global Data Center flight support services. In turn, Honeywell customers would be able to use Jetex's international trip-planning services.[9]

In November 2013, the Jetex FBO at Dubai World Central (now rebranded as Dubai South[10]) entered an agreement with Bentley Motors Middle East three Bentley Mulsanne cars for its chauffeured luxury car transportation.[11]

The company expanded to the United States in October 2014, with the opening of a state-of-the-art Operations Center in Miami, Florida.[12]

In 2015 Jetex announced a partnership with JetSmarter to make Jetex trip support available to JetSmarter companies. Under the agreement, JetSmarter would fly most of its worldwide charter flights through Jetex facilities.[13]

May 2015 also saw Jetex establish an FBO at Comodoro Arturo Merino Benítez International Airport, in a collaboration with Chile's Santiago FBO.[14] The company further expanded its Latin America operations into Mexico in November 2015, when it signed an agreement with EOLO to co-brand an FBO facility in Toluca, Mexico.[15] That same year, Jetex opened two new locations in Tokyo, Japan.[15]

2016 - 2017

In early 2016, Jetex's shuttle service at its Dubai FBO Terminal was upgraded from Rolls Royce Ghosts to Rolls Royce Phantoms.[16] In May 2016, the Jetex Dubai FBO became the first facility in the Emirate to achieve the prestigious International Standard for Business Aircraft Handlers (IS-BAH) accreditation.[17]

May 2016 saw the Jetex global network grow further, with the opening of an FBO Terminal in Marseille, France[18] and the announcement of 5 new facilities in Morocco. Operations commenced in Morocco in October, with the launch of FBOs in Casablanca and Marrakech.[19]

December 2016 marked a milestone in Jetex's history, with the official launch of the company's Flagship FBO Terminal at Dubai South. The newly redesigned facility incorporates cutting edge interior design and offers a full spectrum of ground support services. The 1,500-square-meter terminal offers on-site customs and immigration, ground and baggage handling, fueling and security, as well as helicopter transfers to major destinations in the UAE. Also featuring 50,000m2 of dedicated ramp parking space, the FBO is the company's largest worldwide.[20]

Jetex unveiled further expansion plans in May 2017, with the opening of 3 new ground handling facilities in Spain[21] and 15 FBOs in France.[22] The announcement of the company's first FBO in Italy at Rome Ciampino Airport, set to open later in the year, brings the total number of Jetex locations in Europe to 25.[23]

2018

In April 2018, Jetex formed a partnership with Wright Electric, an American company specializing in building electric aircraft. The partnership made Jetex the first general aviation company globally to champion and support electric aircraft for short haul flights.[24] The same month, the company’s FBO at Rome-Ciampino International Airport commenced full operations, marking Jetex’s first entry into Italy.[25]

In October, Jetex was awarded FBO of the Year at the 2018 Aviation Business Awards for the second consecutive year.[26] The latter part of 2018 saw Jetex Abidjan, the first and exclusive FBO in Abidjan, Ivory Coast, become fully operational[27], and Jetex becoming the exclusive dealer of HondaJet in the Gulf and Middle East region.[28]

2019 - present

Jetex opened 2019 with great news. In January, its Dubai and Paris FBOs were each awarded with five-star ratings by The Global Star Rating System for Services, making Jetex the only private aviation company in the world to be assessed and awarded by the organization.[29]

The same month, Jetex São Paolo began operations at the São Paulo–Guarulhos International Airport, the largest airport in Latin America.[30] By April 2019, Jetex added a third location in Japan at Kansai International Airport.[31]

The company capped off 2019 by winning three major awards at the prestigious World Travel Awards: World’s Leading FBO Brand 2019, World’s Leading FBO Terminal 2019 for its VIP Terminal in Oman, and World’s Leading FBO Brand Website 2019.[32]

In February 2020, Jetex further strengthened its position in the African market by opening North Africa’s first VIP Terminal at Marrakech Menara Airport[33], bringing its total number of locations in Africa to 16.

List of Jetex Facilities

Operations Centers
China (Beijing) PEK / ZBAA
UAE (Dubai) DXB / OMDB
USA (Miami – FL) MIA / KMIA

FBOs (Fixed Base Operators)
Chile (Santiago) SCL / SCEL
France (Marseille) MRS / LFML
France (Paris) LBG / LFPB
France (Annecy Mont Blanc) NCY / LFLP
France (Auxerre) AUF / LFLA
France (Bourges) BOU / LFLD
France (Châlon) XCD / LFLH
France (Cherbourg) CER / LFRC
France (Dijon Bourgogne) DIJ / LFSD
France (Le Havre) LEH / LFOH
France (Nîmes) FNI / LFTW
France (Reims) NA / LFQA
France (Tarbes Lourdes Pyrénées) LDE / LFBT
France (Toulouse Francazal) NA / LFBF
France (Tours Vale De Loire) TUF / LFOT
France (Troyes) QYR / LFQB
France (Vannes Golfe Du Morbihan) VNE / LFRV
Ireland (Shannon) SNN / EINN
Mexico (Toluca) TLC / MMTO
Morocco (Casablanca) CMN / GMMN
Morocco (Marrakech) RAK / GMMX
Morocco (Agadir) AGA / GMAD
Morocco (Rabat) RBA / GMME
Morocco (Dahkla) VIL / GMMH
Oman (Muscat) MCT / OOMS
UAE (Dubai) DXB / OMDB

Ground Support Stations
  • Algeria
  • Belarus
  • Burkina Faso
  • Burundi
  • Cameroon
  • China
  • Congo Brazzaville
  • Ethiopia
  • Gambia
  • Greece
  • Guinea Bissau
  • Guinea Conakry
  • Ivory Coast
  • Japan
  • Jordan
  • Mali
  • Morocco
  • Philippines
  • Senegal
  • Spain
  • Togo
  • Turkmenistan
  • Ukraine
  • Uzbekistan

References
  1. "Al Maktoum FBO is in Jetex's growth plans". Aviation International News. Retrieved 2017-12-28.
  2. "Jetex plans Middle East & African network". ArabianBusiness.com. Retrieved 2017-12-28.
  3. "JetEx Opens Luxurious FBO at Le Bourget in Paris - FBO and Business Aviation News - Flight Planning, Airport Information, General Aviation". www.acukwikalert.com. Retrieved 2017-12-28.
  4. BART International (September 30, 2010). "New Beijing Office Launches Jetex into Fast-Growing Chinese Market".
  5. BART International (September 9, 2010). "Jetex Launches New Facility in Kiev".
  6. BART International (October 17, 2011). "Jetex Flight Support Launches FBO at Shannon".
  7. Arekibo. "US Preclearance Facility - Fly Shannon Airport". www.shannonairport.ie. Retrieved 2017-12-28.
  8. Oxford Airport official website (January 21, 2013). "Jetex Flight Support opens Flight Planning Lounge at London Oxford Airport". Archived from the original on 2013-02-15.
  9. "Jetex, Honeywell Join Forces On Flight Support". Aviation International News. Retrieved 2017-12-28.
  10. John, Issac. "Dubai World Central rebranded as Dubai South". www.khaleejtimes.com. Retrieved 2017-12-28.
  11. "Jetex offers Bentley chauffeur service in Dubai | Corporate Jet Investor". corporatejetinvestor.com. Retrieved 2017-12-28.
  12. "Jetex Boosts Americas Network With New Miami Office". Aviation International News. Retrieved 2017-12-28.
  14. "Arabian Aerospace - Jetex Flight Support opens FBO in Santiago, Chile". www.arabianaerospace.aero. Retrieved 2017-12-28.
  15. "Jetex Expands FBO Network in Mexico and Japan". Aviation International News. Retrieved 2017-12-28.
  16. "Jetex introduces Rolls Royce Phantom FBO shuttle service – Financial News". www.financial-news.co.uk. Retrieved 2017-12-28.
  17. "Arabian Aerospace - Jetex achieves IS-BAH certification for Dubai FBO". www.arabianaerospace.aero. Retrieved 2017-12-28.
  18. "Jetex Expands European FBO Network With Marseille Base". Aviation International News. Retrieved 2017-12-28.
  19. "Dubai-Based Jetex to Open First FBOs in Morocco". Morocco World News. 2016-05-23. Retrieved 2017-12-28.
  20. "Dubai's VIP Terminal Takes Center Stage with Jetex Opening". Aviation International News. Retrieved 2017-12-28.
  21. Fly Corporate (May 18, 2017). "Jetex shoots three-pointer in Spain".
  22. "EBACE: Jetex to expand network with French airports tie-up". Flightglobal.com. 2017-05-22. Retrieved 2017-12-28.
  23. "Jetex enters Italy with FBO at Rome Ciampino Airport". TravelDailyNews International. Retrieved 2017-12-28.
  24. "Jetex To Get Charge Out of Wright Electric Partnership – AINOnline". www.ainonline.com. Retrieved 2018-04-16.
  25. "Jetex Debuts Rome FBO – AINOnline". www.ainonline.com. Retrieved 2018-04-16.
  26. "Winners Of The 2018 Aviation Business Awards Revealed – Aviation Business ME". www.aviationbusinessme.com. Retrieved 2018-10-10.
  27. "Jetex Expands Global Network to Abidjan – Corporate Jet Investor". corporatejetinvestor.com. Retrieved 2018-06-01.
  28. "Jetex Appointed Exclusive HondaJet Dealer in Middle East – AINOnline". www.ainonline.com. Retrieved 2018-12-10.
  29. "JETEX's Dubai And Paris FBOs Recognised With 5 Stars – Aviation Business ME". www.aviationbusinessme.com. Retrieved 2019-02-06.
  30. "Jetex/CFLY Partnership Advances Plans for GRU Facility – AINOnline". www.ainonline.com. Retrieved 2018-08-14.
  31. "Jetex Adds Third Location in Japan – Aviation Pros". www.aviationpros.com. Retrieved 2019-04-18.
  32. "Jetex Scoops Three International FBO Awards – Aviation Business ME". www.aviationbusinessme.com. Retrieved 2019-12-04.
  33. "Jetex Opens Its First VIP Terminal In North Africa – Aviation Business ME". www.aviationbusinessme.com. Retrieved 2020-02-03.
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