James Titcombe

James Roger Titcombe OBE is Patient Safety Specialist at Datix Limited.[1][2] He was previously, from October 2013 to March 2016, the National Advisor on Patient Safety, Culture & Quality for the Care Quality Commission.[3][4][5]

Earlier in his career he was project manager in the nuclear industry. His baby son Joshua died at University Hospitals of Morecambe Bay NHS Foundation Trust nine days after his birth at Furness General Hospital in November 2008. James refused to accept the initial explanations he and his wife were given for Joshua's death and made an official complaint about his treatment. He got no apology from the Trust until nearly 17 months after the event. In March 2011 a police investigation into Joshua's death was launched. It later included the deaths of 18 other babies and two mothers at the hospital. There was also an independent investigation by Dr Bill Kirkup into the maternity unit. The Parliamentary and Health Service Ombudsman eventually investigated the way his complaints had been dealt with and made recommendations which Titcombe supported, "in particular the need for honestly and robust incident investigation following avoidable harm or death in the NHS" using techniques for which staff were properly trained.[6]

He draws heavily on his own experience in speaking about quality improvement in the NHS.[7] He reports sadly that "I'll Datix you", is used as a threat in argumentative situations in the NHS.[8]

He was appointed an OBE in the Queen's Birthday Honours 2015 for services to patient safety.[9]

In December 2015, his book Joshua's Story: Uncovering the Morecambe Bay NHS Scandal was published.

See also

References
  1. Datix appoints James Titcombe OBE as Patient Safety Specialist Health IT Central 06 Apr 2016
  2. Datix appoints James Titcombe OBE as Patient Safety Specialist was the National Advisor on Patient Safety Archived 2016-04-09 at the Wayback Machine Datix website www.datix.co.uk
  3. Healthcare regulator appoints campaigner to advise on safety Nursing Times 19 Sep 2013
  4. "James Titcombe". Care Quality Commission. Retrieved 23 August 2015.
  5. "Some final words". Care Quality Commission. 22 March 2016. Retrieved 24 March 2016.
  6. "NHS ombudsman delivers scathing verdict on Furness hospital trust". The Guardian. 27 February 2014. Retrieved 23 August 2015.
  7. "James Titcombe: Can we learn from our mistakes and make genuine improvements in the NHS?". Kings Fund. 27 November 2013. Retrieved 23 August 2015.
  8. "Transform the culture of fear into a culture of learning". Health Service Journal. 1 July 2015. Retrieved 23 August 2015.
  9. "Baby death campaigner James Titcombe awarded OBE". BBC News. 13 June 2015. Retrieved 23 August 2015.
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