TTEC
TTEC is an American business process outsourcing company headquartered in Englewood, Colorado, United States which was founded by Kenneth D. Tuchman in 1982.[3] As of 2019, TTEC has about 50,000 employees, operating in 24 countries.[4]
A production floor in the Philippines | |
Formerly | TeleTech Holdings, Inc.[1] |
---|---|
Public | |
Traded as | NASDAQ: TTEC S&P 600 Component |
Industry | Business process outsourcing, Offshore outsourcing |
Founded | 1982 |
Founder | Kenneth D. Tuchman |
Headquarters | , |
Number of locations | 24 countries |
Area served | Multi-national |
Key people | Kenneth D. Tuchman (CEO) |
Revenue | |
Number of employees | 50,000 |
Website | ttec |
History
The company was founded in 1982 by Kenneth D. Tuchman, who is the company's chairman and CEO.[5] In 1986, the company moved to Sherman Oaks, California.
By 1995, it had added call centers in other states. In 1996 it completed its IPO.[6]
In 2010, acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group.[7]
In 2018, TeleTech announces name change to TTEC.
Acquisitions
- Atelka (2016)[8]
- Connextions (2017)[9]
- eLoyalty Corporation (integrated contact services business unit, 2011)[10]
- Guidon Performance Solutions (2012)[11]
- iKnowtion (2012)[12]
- Revana Digital (formerly WebMetro, 2013)[13]
- rogenSi (2014)[14]
- Sofica (2014)[15]
- Technology Solutions Group, Inc. (2013)[16]
- Motif India infotech (2017)[17]
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gollark: do so.
gollark: <@160279332454006795>
gollark: Okay, tell me to read TFM again.
gollark: No.
References
- "SEC Filing". Retrieved January 9, 2018.
- "TTEC Announces Fourth Quarter and Full Year 2018 Financial Results". TTEC. Retrieved March 19, 2019.
- "Moving Forward - 2013 TeleTech Annual Report" (PDF). TeleTech. Retrieved March 19, 2015.
- "TTEC Fast Facts" (PDF). TTEC. Retrieved January 3, 2019.
- TeleTech, "SEC Filing", "TeleTech", 2003-0409
- "Public Offering Registration - TELETECH HOLDINGS INC - 10-10-1996". Docstoc.com. Retrieved 19 March 2015.
- StreetInsider.com. Retrieved 2012-08-27
- NearShore Americas
- Denver Business Journal
- Tech News TMCnet.com Retrieved 2012-08-27
- Denver Business Journal. Retrieved 2013-02-06
- ModernHealthCare.com. Retrieved 2012-08-27
- "TeleTech Completes Acquisition of Digital Acquisition Marketing Firm WebMetro". Retrieved August 12, 2013.
- "TeleTech Completes Acquisition of Leadership and Change Management Consulting Firm rogenSi". TeleTech. Retrieved 19 March 2015.
- acquired by TeleTech. Retrieved 2018-11-03
- NASDAQ. Retrieved 2013-02-06
- Reuters Brief. Retrieved 2018-11-04
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