Latigent

Latigent LLC was an international provider of Business Intelligence, Enterprise RSS, and Call Center Reporting and Analytics software.

Latigent LLC
Division
IndustryBusiness Intelligence software and services
FateAcquired by Cisco Systems
FoundedJune 2002
HeadquartersChicago, IL (United States)
Key people
Chris Crosby(Founder, former Chief Executive Officer); Jason Kolb (Founder, former Chief Technical Officer)
ProductsBlueVue Business Intelligence Suite; Archiver; BlueVue RePortal
ParentCisco Systems

History

Latigent, LLC of Chicago, IL, was founded in 2002, as a privately held and funded company, by Chris Crosby and Jason Kolb, two veterans of the contact center industry. Both founders believed that there was a more efficient way of using the information typically gathered in the contact center to better serve the customer and more profitably serve the enterprise. As a result, the Latigent BlueVue performance management product was born and introduced to the market in 2003.

In December 2005, Latigent released BlueVue II, a Business Information (BI) suite. Besides reporting functionality and complete data warehousing capabilities, BlueVue II also offered data integration capabilities for performance management.

On September 27, 2007 Cisco Systems announced a definitive agreement to acquire Latigent LLC.[1]

gollark: I thought they just had lots of humans running around still.
gollark: Because as a hacky interim solution you could probably have semi-manual ones where a human remotely handles the fine manipulation parts.
gollark: Is there actually anything stopping automatic shelf loaders from working now apart from the difficulty of moving the things around?
gollark: There's some law about how generally the cost of technological things goes down by some factor with every doubling of the scale they're produced at.
gollark: Moving real-world objects around in nonideal conditions is a hard problem™.

References
  1. Announced A Definitive Agreement to Acquire Latigent LLC
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