Fiona Crean

Fiona Crean is the first ombudsman of Toronto, Ontario.[1] She was appointed to the position in 2008 and announced she would not be seeking to renew her contract in 2015.[1] In October 2015, it was announced she would be appointed as the first ombudsman of Hydro One.[2][3]

Fiona Crean
City of Toronto Ombudsman
In office
November 2008 – November 2015
Preceded byPosition established

Career

Crean worked as an assistant deputy minister in Ontario's Ministry of Community Safety and Correctional Services.[3]

Toronto ombudsman

In September 25, 2008, Crean was appointed as the City of Toronto's first ombudsman for a five-year period.[4] In October 2012, her term was extended by two years.[5] Throughout her term, she shared a sometimes difficult relationship with Toronto city councillors over her sometimes tough reports.[5]

Staffing requests

Crean repeatedly requested additional staff for her office but was repeatedly denied. In 2011, Crean requested more staff for her office, but the city's budget committee declined the request.[6] Crean said the decision would impact her ability to do the job and to remain independent.[6] In 2014, Crean again requested additional staff, citing an increase of 60 percent in the number of complaints made to her office.[7]

Toronto Community Housing

In April 2014, Crean released a report that was harshly critical of Toronto Community Housing chief executive Gene Jones for the hiring and firing practices at the agency.[8] Toronto's then-mayor Rob Ford defended Jones, who he had hired in 2012.[8] On April 25, 2014, Jones resigned from his position.[9]

Rob Ford

Crean released a number of reports that were critical of Ford, starting in 2012.[5] In September 2012, her office released a report complaining that Ford had interfered with the process for appointing citizens to city boards.[10] On October 4, 2012, Crean appeared before Toronto City Council in regards to the report, where she was criticized by a number of councillors for perceived issues with the report.[11] Despite the lengthy questioning, Crean's recommendations were approved 38-0.[11]

After releasing a report criticizing Toronto Community Housing chief executive Gene Jones, Ford again called for Crean to resign, saying that the positions of ombudsman, integrity commissioner, and lobbyist registrar should be combined to save money.[12] In April 2015, Crean released a report in which she harshly criticized the now city councillor Ford for his use, as mayor, of city staff as his personal staff, including using security guards to act as his bodyguards and to hide substance abuse issues.[13] Ford released a statement in response complaining about the report.[13]

End of term

In July 2014, it appeared that Toronto might consider hiring Crean for another five-year term.[5] Some media members called for her to be rehired.[14] However, Crean later announced she would not seek an extension on her term of office in March 2015, citing a wish to avoid a potentially acrimonious debate in Toronto City Council as to whether to rehire her.[15] It was later reported she was on a shortlist to be appointed Ontario Ombudsman along with the incumbent André Marin and federal Corrections Investigator Howard Sapers.[16]

Hydro One

In October 2015, the province of Ontario announced Crean would be appointed as the first ombudsman of Hydro One, a position created in the wake of plans for the province to sell a sixty percent stake in the energy utility.[2]

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References
  1. Peat, Don (23 March 2015). "Toronto Ombudsman Fiona Crean to step down in fall". Toronto Sun. Retrieved 22 October 2015.
  2. Herhalt, Chris (22 October 2015). "Former Toronto ombudsman Fiona Crean to serve as Hydro One watchdog". CP24. Retrieved 22 October 2015.
  3. Brennan, Richard J. (2015-10-22). "Toronto's official watchdog, kept busy during Rob Ford's term as mayor, will become ombudsman at Hydro as plans proceed for the complaint-plagued utility's partial privatization". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  4. Vincent, Donovan (2008-09-25). "Toronto has its first ombudsman, the latest in a list of oversight positions created at city hall. Council last night appointed Fiona Crean to the position effective Nov. 17". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  5. "Controversial Toronto ombudsman could get second five-year contract following council vote". National Post. Retrieved 2015-10-22.
  6. "City ombudsman's request for more staff turned down". The Globe and Mail. Retrieved 2015-10-22.
  7. "Toronto Ombudsman Fiona Crean tells city she needs to hire more staff". www.insidetoronto.com. Retrieved 2015-10-22.
  8. "Scathing ombudsman's report into Toronto Community housing blames CEO for 'abject failure of leadership'". National Post. Retrieved 2015-10-22.
  9. Alamenciak, Tim; Pagliaro, Jennifer (2014-04-25). "Mayor Rob Ford supports Jones but ombudsman Fiona Crean says he created a "climate of fear."". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  10. Moloney, David Rider and Paul (2012-09-27). "Mayor's office slashed vetting period and interfered with ads, telling staff to excise "diversity" and place no ads in the Star". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  11. Doolittle, Robyn (2012-10-04). "Ombudsman Fiona Crean was under attack at city council for accusing the mayor's office of political interference". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  12. Dale, Daniel (2014-04-23). "On Tuesday night, Mayor Rob Ford called again for the elimination of Fiona Crean's job". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  13. Rider, David (2015-04-30). "City won't say whether managers were disciplined for security failures related to Ford, who denies he made unreasonable demands". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  14. Fiorito, Joe (2014-07-08). "Some city councillors are balking at the reappointment of Fiona Crean as ombudsman; those councillors are not thinking clearly". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  15. Rider, David; Pagliaro, Jennifer (2015-03-23). "Despite increasing number of complaints ombudsman's request for more staff largely ignored by council". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-22.
  16. Ferguson, Rob (2015-09-11). "Liberals push to appoint Marin's deputy as fill-in. Marin delivered a slew of hard-hitting reports on the Liberal government". The Toronto Star. ISSN 0319-0781. Retrieved 2015-10-23.
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