Extra role performance

Extra-role performance behaviours are certain behaviours of employees, which are not part of their formal job requirements as they cannot be prescribed or required in advance for a given job but they help in the smooth functioning of the organization as a social system. Some of the extra role performance behavior are: helping coworkers with a job related problem; accepting orders without fuss; tolerating temporary impositions without complaint; maintaining cleanliness and physical hygiene of the workplace; promoting a work climate that is tolerable and minimizes the distractions created by interpersonal conflict; and protecting and conserving organizational resources etc. (Bateman & Organ, 1983).

Sources

Bateman, Thomas S.; Dennis W. Organ (December 1983). "Job satisfaction and the good soldier: the relationship between affect and employee 'citizenship'". The Academy of Management Journal. 26 (4): 587–95. doi:10.2307/255908. ISSN 0001-4273.

gollark: I'll take anything at 2d12h or whatever.

gollark: Yay, the holidays are over at last (in the AP)!

gollark: I'm sure I've seen it before. Is it actually new?

gollark: *Banned for "reverse engineering"*

gollark: Maybe if it was *actually clarified somewhere officially* it would help, but no...

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