Confidential Incident Reporting & Analysis System

The Confidential Incident Reporting & Analysis Service (CIRAS) is a confidential safety reporting service for health, safety and wellbeing concerns raised by workers in the UK transport industry. It is funded by members and run independently, though is a wholly owned subsidiary of Rail Safety and Standards Board (RSSB). The service covers the following sectors: passenger and freight train operators, light rail, Network Rail and its suppliers, London Underground, and Transport for London (TfL) bus operators.

Confidential Incident Reporting & Analysis System
Ladbroke Grove rail crash memorial commemorating the 31 people who died near this spot in October 1999
AbbreviationCIRAS
Formation1996 (1996)
FounderScotRail
TypeConfidential safety reporting service
PurposeProvides a reporting process for UK transport workers to report incidents or concerns about facilities, equipment, conditions, or procedures.
Region
United Kingdom
Official language
English

History

CIRAS was originally created in 1996 by a team from Strathclyde University. Other rail lines expressed interest in the project and several rail lines in Scotland voluntarily joined the system. After the Ladbroke Grove rail crash in 1999, John Prescott mandated that all mainline rail in the UK come under CIRAS effective in 2000.[1] From 2001 until 2009, the CIRAS Charitable Trust provided funding for operations,[2] before it formally became part of RSSB. As well as providing a service to all UK rail workers and operating throughout England, Scotland and Wales,[3][4] CIRAS extended its reach to include London bus operators early in 2016. Outside London, Stagecoach UK and Lothian buses are now members too.

Operation

CIRAS provides a reporting process for UK transport workers to report incidents or concerns about rules and procedures, facilities, equipment, or training and briefing. Reports can be raised via telephone call, text, paper form, or via web enquiry form. Regardless of the way in which a report was raised, a Reporting Analysts will always interview the reporter and ensure that the final report does not contain any information that might identify him or her.[5] These reports are sent to the responsible company for review, action, and response. The original reporter receives a written copy of the response provided by the company. It is worth nothing that the responding company does not have to be the one the reporter works for (for example, a train driver might receive a response from Network Rail if the original report was about the infrastructure). Selected reports are also published in the bimonthly CIRAS newsletter which can be found on the website: www.ciras.org.uk


Significance

CIRAS is recognized as creating one of the safety industries taxonomies to classify human error and accidents.[6][7] It is an example of a reporting system which collects reports, including "near-misses", as a means of prevention instead of reporting only adverse outcomes.[8][9] Around 70 per cent of reports lead to some form of positive action - this is quite remarkable given that around two-thirds of all CIRAS reports have been reported internally before ending up at CIRAS after an 'unsatisfactory' response has been obtained.

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See also

Sources

References
  1. Improving Safety-related Rules Compliance in the Public Transportation Industry, p. PA105, at Google Books ISBN 030921355X
  2. "The Ciras Charitable Trust". Retrieved 14 March 2013.
  3. "CIRAS - the rail industry's confidential reporting system". Archived from the original on 8 March 2013. Retrieved 14 March 2013.
  4. 38 Rail Human Factors: Supporting the Integrated Railway, p. Chapter 38, at Google Books ISBN 0754643824
  5. "CIRAS - the rail industry's confidential reporting system". Archived from the original on 9 February 2012. Retrieved 14 March 2013.
  6. Wallace,B, and Alastair Ross. Beyond Human Error: Taxonomies and Safety Science; (CRC Press 2006).
  7. Hale, Andrew; Borys, David (2013). "Working to rule, or working safely? Part 1: A state of the art review". Safety Science. 55: 207–221. doi:10.1016/j.ssci.2012.05.011.
  8. "A Review of Medical Error Reporting System Design Considerations and a Proposed Cross-Level Systems Research Framework". Retrieved 14 March 2013.
  9. 39 Rail Human Factors: Supporting the Integrated Railway, p. Chapter 39, at Google Books ISBN 0754643824
  • Official website
  • "Impact of CIRAS". CIRAS Steering Committee. 28 March 2003. Archived from the original on 26 November 2005. Retrieved 14 March 2013.
  • CHIRP
    • CHIRP for Aviation – Confidential Human Factors Incident Reporting Programme
    • CHIRP for Maritime – Confidential Hazardous Incident Reporting Programme
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