Bigblu Broadband

Bigblu Broadband, formerly Satellite Solutions Worldwide Group plc, is a UK-based provider of broadband services to rural homes and businesses across Europe and Australia.

Bigblu Broadband plc
Public Company
Traded asLSE: BBB
IndustryTelecommunications
HeadquartersBicester, England, UK
Area served
Worldwide
Key people
Andrew Walwyn (CEO)
ProductsSatellite, wireless and 4G Broadband
Number of employees
270 (2019)
Websitewww.bbb-plc.com

History

Bigblu was founded in November 2008 by Andrew Walwyn, Simon Clifton, Selwyn Petterson, and Tom Wheeler as Satellite Solutions Worldwide Group[1] [2] [3]. The company offers satellite internet and superfast broadband to rural homes and businesses in 30 countries across Europe and Australasia, including the UK, France, Germany, Poland, Italy, Spain, Ireland, Greece, Portugal, Hungary, Sweden, Norway and Australia.

Initially, the company focused on satellite broadband, becoming one of the largest satellite broadband ISPs worldwide. It later diversified and began offering alternative broadband using both satellite and ultra-fast fixed wireless. The business was listed on the London Stock Exchange (LSE) AIM market in May 2015. At this time it had approximately 10,000 customers, which has since grown through a mixture of organic and inorganic growth (through acquisitions) to approximately 120,000 customers. In 2018 it had revenues of £55 million (up 8%), but recorded a pre-tax loss of £9.5 million. [4]

The company has partnerships with Eutelsat and NBN SkyMuster.

Timeline
  • 2008 - Bigblu Broadband Plc was founded in November 2008 by Andrew Walwyn, Simon Clifton, Selwyn Petterson and Tom Wheeler.
  • 2009 - The first distribution agreement was signed for Ku band Eutelsat Tooway services (maximum speed of 2Mbit/s download, 256kbit/s upload).. The BBB website was designed and launched in March to market satellite broadband with a full e-commerce offering; becoming the first company in Europe to do so.. The online customer portal was launched to give customers access to their account and the ability to manage and alter their service offering; again, the first company in Europe to do this.
  • 2010 - The ToowayDirect.com was put into place in October, a dedicated site focused on Eutelsat’s Tooway brand. In November, the launch of Ka Sat, the first Ka band satellite over Europe – significantly improved speeds over Ku band technology.
  • 2011 - The signed distribution agreement with Eutelsat was implemented in June for new Ka band Tooway services across Europe (maximum speeds of 10Mbit/s download, 4Mbit/s upload).
  • 2013 - A distribution agreement was signed with SES for their new Ka band network. Bigblu Broadband Plc’s European offering re-branded as Europasat in May reflecting multi-network, independent proposition (maximum speeds of 20 Mbit/s download, 6 Mbit/s upload).
  • 2015 - The company was listed on the AIM stock exchange[5]
  • 2016 - Bought the satellite division of Avonline for £10 million. Bought Breiband.no and Skymesh for £11.7 million[6][7]
  • 2017 - Acquires Quickline Communications
  • 2018 - Rebranded as BigBlu Broadband[8]. Partnered with Eurobroadband (a Eutelsat subsidiary)[9]
  • 2019 - BBB invested £12 million in its subsidiary Quickline Communications[10] Quickline buys JHCS.
  • 2020 - BBB subsidiary Quickline Communications will lead a £6 million project to boost rural connectivity in North Yorkshire[11]

Products and services

Bigblu Broadband Plc trades as bigblu and offers satellite broadband via the Tooway satellite platform to 120,000 customers across a number of different markets:

  • Broadcasters - the company offers broadcasters connectivity when broadcasting from remote regions or areas without sufficient bandwidth.
  • Business - providing last mile and last resort internet and private circuit connectivity, allocated links, recovery and back-up system connectivity, a selection of voice, data and video and connectivity in isolated locations.
  • Consumer - providing connectivity in rural areas to communities currently not covered by main network operators.
  • Government and military - BBB produce hardware to secure networks and delivers dedicated satellite broadband for Government and Military use and security surveillance connectivity in remote areas.

Subsidiaries and brands within the BBB Group

BBB has grown through acquisition, acquiring 20 companies across 9 countries. It sold off 11,000 Australian customers it gained from the SkyMesh acquisition to Superloop for A$1.5m (US$1.1m)[12]

  • SkyMesh – Australia
  • Europasat
  • Quickline Communications – UK
  • Bordernet - Australia
  • Breiband - Norway
  • Open Sky - Italy
  • satinternet.com - Germany

Controversy

In 2019 the company apologised for a spate of billing and debt collection problems combined with unresponsive customer service[13].

gollark: It's *great* if you like dying of otherwise preventable diseases, after a life basically free of any modern amenities consisting of... hunter-gathering, or whatever people did.
gollark: * carcinize
gollark: Suuuuuure.
gollark: Anarchoprimitivism is actually bad and not good.
gollark: No, this would also be bad.

References
  1. "Satellite Solutions 'has been transformed' says chief Andrew Walwyn". Proactiveinvestors UK. Retrieved 2017-03-28.
  2. "Satellite Solutions sees 2017 as "massive opportunity" for organic growth and acquisitions". Proactiveinvestors UK. Retrieved 2017-03-28.
  3. "Eutelsat Broadband | RTÉ signs deal with Europasat for Eutelsat Broadband's NewsSpotter satellite news gathering service". RealWire. 2015-06-11. Retrieved 2017-03-28.
  4. "UK satellite sector grounded by financial realities". Financial Times. 12 April 2019.
  5. "Satellite Solutions Worldwide Aims To Provide Broadband Consumers In Remote Areas And Strong Returns For Investors". 1 February 2016.
  6. "Shepherd and Wedderburn advises Satellite Solutions on acquisition hat-trick". Scottish Legal News. 2016-08-17. Retrieved 2017-05-30.
  7. "NBN ISP SkyMesh snapped up by UK rural satellite company". IT News. 1 August 2016.
  8. "Satellite groups no longer UK's sleeping giants". Financial Times. 22 June 2018.
  9. "Bigblu Broadband Launch 50Mbps Satellite Broadband for UK Homes". ISPreview. 7 December 2018.
  10. "Quickline Secures £12 million Funding to Rollout Ultrafast Broadband Across The North". BDaily News. 12 August 2019.
  11. "Quickline To Boost Connectivity In Yorkshire". Omnisperience. 20 February 2020.
  12. "Satellite groups no longer UK's sleeping giants". Financial Times. 22 June 2018.
  13. "BigBlu Broadband Blunders In Billing, Debt Collection And Support". ISPreview. 11 June 2019.
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