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I just upgraded my laptop from Windows 7 to Windows 10. After logging in explorer.exe crashes after about a minute and the screen goes blank except for the cursor. However, I can get to the task manager. I have tried going to the task manager and manually running explorer.exe but it immediately stops.
I have tried starting in safe mode, disabling services and disabling programs from startup but nothing works. There are similar question out there but none seem to work.
It's a Dell laptop, unfortunately I don't remember the rest of the specs. I think it's a core i7 with 8gb ram.
Michael Harris
Posted 2015-11-11T12:26:14.837
Reputation: 23
Try creating a new user. It sounds like your user profile is corrupted. – DavidPostill – 2015-11-11T12:32:22.700
Possible duplicate of Windows 10 File Explorer crashes
– does_it_matter – 2015-11-11T12:34:41.080Thanks, but I forgot to add and the desktop goes black except for the cursor. I can't do much in windows except get to the task manager. Starting from "Run" is there a way I can launch user management? I can try disabling Microsoft Sign in and UsoSvc services from the task manager. – Michael Harris – 2015-11-11T12:39:13.973
@DavidPostill I could not create a new user. I got an error with a big red circle, "Class not registered". – Michael Harris – 2015-11-11T20:14:00.217