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Although the official site states the following:
"The language accessory pack files that are available for download in the table below, can be installed on either 32-bit or 64-bit versions of Office 2016."
When the English language pack is downloaded, I receive the following file setuplanguagepack.x86.en-us_.exe, which fails to install on a 64-bit Volume Licensing Office 2016 installation with the following message:
We're sorry, Office (32-bit) couldn'T be installed because you have these 64-bit Office programes installed on your computer:
Microsoft Office 32-bit Components
2016 Microsoft Office Professional Plus 2016
Is this a bug or I am doing anything wrong?
hoppy
Posted 2015-10-29T11:49:54.237
Reputation: 81
What is the exact error message? Are there any errors in the Event Logs? What information appears in event logs? (Event Viewer)
– DavidPostill – 2015-10-29T11:59:31.003"We're sorry, Office (32-bit) couldn'T be installed because you have these 64-bit Office programes installed on your computer:
Microsoft Office 32-bit Components 2016 Microsoft Office Professional Plus 2016" – hoppy – 2015-10-29T12:09:29.903
Are you using a Volume Licensing edition of Microsoft Office 2016 by chance? If you are then you are not using the correct file. I can't tell what is the error and what is the rest of your question. So if you already made it clear you are using a VL edition of Office that is the source of my confusion. – Ramhound – 2015-10-29T12:14:39.313
I am, that's what I meant by VL above. – hoppy – 2015-10-29T12:15:16.857
Thanks, I've edited it. Returning to the questions, which is the right language pack for VL then? – hoppy – 2015-10-29T12:23:21.037
@hoppy - I had already made the edit. Based on the wording on the website the proper file isn't on that website. It isn't clear the reason the filename would have x86 contained within it. In the distribution of Office Microsoft uses x86 and x64 to indicate 32-bit and 64-bit versions of it within the filename. It is interesting I was able to find evidence that "setuplanguagepack.x64.en-us_.exe" exists. This tells me the website simply is providing the wrong file, but even if it was the correct file, the message indicates your suppose to use something specific for VL installations. – Ramhound – 2015-10-29T12:31:45.537
See if this works for you. You can modify the platform on any pack by switching x86 to x64. If it works for you I will submit an answer.
– Ramhound – 2015-10-29T12:35:01.963@Ramhound I cannot access your link. But it seems, there are special Volume Licensing editions of Language Pack and/or Language Interface Pack and/or Proofing Tools.
– hoppy – 2015-10-29T13:34:14.097@hoppy - The link I provided started to download for me which means the file does exist. The answer provided in that thread isn't consistence. Did you happen to get the "Service Unavailable" error? You should try switching the url yourself. Copy the link, change x86 to x64, doing so always works for me. After I use the link once it returns a "service unavailable" message though – Ramhound – 2015-10-29T14:02:22.303
@Ramhound Oh, thanks, now I got the file. During install, same error window, but now complaining instead of the 64-bit issue to the Click-to-Run incompatibility, similar to the thread I linked. – hoppy – 2015-10-29T15:18:01.547
@hoppy - Alright. So your problem is you need the correct installer. I don't know where you get the VL language packs for Office 2016 though. Since the installer does not solve your problem I will skip submitting an answer for it. – Ramhound – 2015-10-29T15:19:03.363
http://superuser.com/questions/993425/language-accessory-pack-for-office-2016-fails-to-install-on-64-bit-office#new-answer?newreg=4c4a4f4ecc554d15b3f650058ab0275a – None – 2015-12-02T18:53:24.500