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When I want to switch users in Windows 10, the screen goes black, the mouse cursor is visible and can be moved around. However, I cannot CTRL + ALT + DEL
into task manager, and clicking around does nothing; it's a blank black screen.
This happens regardless if I switch user from the Start Menu
or Switch user
from Task Manager
. It happens even if I try locking the user account, then try to Switch user
from the Login Screen.
This seems to have just started being an issue only a few weeks ago.
Some additional notes I've added. I've found a temporary fix; that turning off the monitor, then turning it on again fixes the issue. I can't explain why this fixes the issue.
The computer is a Windows 10 basic machine, but the hardware itself is years old. I have an Nvidia graphics card in it with an HDMI port. The monitor is 1080p 60Hz.