I am not yet familiar with windows X, but i have a few things you can try.
First, on some mice, there is a compatibility button, changing it between two operating systems, usually windows 8 and windows 7. If you mouse has one of these, try it in both states.
If that does not work, see if you can find a way to disable the keyboard's touch pad, and see if that helps.
If neither of the above solutions solve your problem, go to run, and type "devmgmt.msc" and hit Enter
. Find your mouse, and see if it has a yellow error. If it does, you likely have a driver problem. If not, check your connections, and make sure there is a clear path between your USB fob for the mouse and the mouse itself.
Hope it helps, mrdorkface
UPDATE: Based on new information that has been brought forward, I would say the simplest fix that I know for your problem would be to get into the habit of clicking on the scroll bar every time you open the start menu. I have never had nor heard of a problem like this, so I doubt the fix is easy. If anyone else has an answer to DominatorX's question, please do share.
Does the Logitech mouse scroll in other apps: Windows Explorer, Internet Explorer, etc? – Steven – 2015-10-29T15:15:04.793
@Steven Yes, it works perfectly fine in all other applications. – boxspah – 2015-10-30T00:31:42.260
his issue has been bugging me time and again. strangely couldn't find the solution from google search earlier. Need to exclude the word "smooth scrolling" before I found this superUser post – tinker – 2018-11-23T07:26:37.420