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I have been using this application, Passwords Plus, for a long time - since XP and Palm.
It worked well with Win10 until last week, when I started getting the message above ("Application has stopped working").
I have gone to the company's website, DataViz, and their solutions have not worked.
When this first happened, I checked their website for solutions. They acknowledge this as a common error. Solutions tried are:
- They suggested right clicking the program icon and running as an administrator
- editing permissions on the Security tab for the "Documents" folder, to allow all permissions.
- Next they sent a reg file, asking that this be added to the registry
- then they asked me to re-install the program.
None of this has made any difference - the program still crashes on opening.
Questions:
- Has anyone else encountered & solved this error?
- Any suggestions for things to try?
Dan
Posted 2015-10-20T19:27:18.287
Reputation: 11
Please edit your question to include the solutions you've already tried, and what the results were, that way we don't suggest things you've already tried. E.g.: Have you tried uninstalling and reinstalling the application? – Ƭᴇcʜιᴇ007 – 2015-10-20T19:34:13.397
Here is the link to the support website: Passwords Plus Support
– Dan – 2015-10-21T20:15:23.560If you create a new Windows user, and then log in as that user, does the program run as expected (ie: without that error)? – Ƭᴇcʜιᴇ007 – 2015-10-21T21:36:07.543
It is solved now (see answer), so I do not need to pursue that angle. However, thanks for the suggestion - I will remember it for the next a similar situation arises. – Dan – 2015-10-22T22:37:52.947