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This combo printer scanner fax machine was printing flawlessly 1 year ago. I put this printer in its box and stored it for 1 year. Then I connected it to the computer and printed.
EVERY page has the same horizontal bars across the entire page. The height of the lines is about 1.5 to 2 millimeters. Samsung, as usual, provides very little information about what might be causing this.
I have seen some commentators state that this could be caused by a roller. I do not want to buy a new cartridge because this one has printed only about 30 pages.
What is the cause of this, would repeated tipping of the toner cartridge be helpful?
G 尉遲恭
Posted 2015-10-18T15:36:48.350
Reputation: 11
... could be caused by a roller.+1 on that. Open it up as much as possible and clean the rubber rollers that feed the paper. – Hannu – 2015-10-18T17:10:09.817As the spacing is 7.8cm, the diameter of the problem roller is about 2.5cm. I would suspect the fuser, but have a look through the printer for a roller with that diameter. Note that in many printers the cartridge has a "roller" built-in (the drum) which is normally hidden under a flap. It would help if you could post a sample print. – hdhondt – 2015-10-18T23:52:40.020
I found the user manual. It lists the fuser and the cartridge as possible problems. See page 290 in this PDF: http://www.manualslib.com/manual/447905/Samsung-Sl-M2875fd.html
– hdhondt – 2015-10-19T00:54:02.740Thank you for the suggestions posted here, so far. I now see how I might potentially try to clean the cartridge components, and test to see if the problem has resolved. The repeating horizontal lines mean a rotating part, but I did not know where to look. – G 尉遲恭 – 2015-10-20T08:04:35.157
Does the Samsung software not provide cleaning options? – Burgi – 2016-08-18T02:51:01.807