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My ASUS X551M shut down itself and won't come on. It does not even take power when I plug in the charger. My friend has exact model and I tried their charger so I know it is not the charger. Can you please help me because it's a new laptop without a warranty. I tried the suggestion about taking internal battery out. Held power button down for 75 seconds and put battery back in...the battery seems to be dead too so I plugged it in and still no indicator light :(
What was the last thing you did before shutdown? Any bumps, odd actions, etc? – Dooley_labs – 2015-10-07T02:13:28.397
How can you buy a new laptop without a warranty? – DavidPostill – 2015-10-07T09:54:48.807
1Dooley_labs, I had just driven to my nieces wedding. It was secured in its case in the trunk padded by pillows. When I arrived and tried turning it on it would not come on. It was a 4 hr trip. – Venus – 2015-10-15T16:54:23.380
DavidPostill, because not everyone has the extra money to pay for warranty. – Venus – 2015-10-15T16:55:06.133
A "new" laptop will have a manufacturer warranty - usually 12 months - for precisely these types of events where a component or total failure occurs. As Ryan Babchishin's answer suggests it may be the charging socket or the charging circuit that is faulty or damaged. If it is damaged because you didn't disconnect the charger from the laptop during transit then you will have to foot the repair bill. – Kinnectus – 2016-07-27T08:48:56.717