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When exporting an Exchange account in Outlook to a PST file, mail items that have not been downloaded to Outlook are not included in the PST file. How can I force Outlook to download every mail message in the Exchange account? That is equivalent to manually click on every single folder and wait for Outlook to fetch e-mails from the server.
Are you an end user or an administrator? Personally I would not be exporting to PST using Outlook I would setup a stand alone 32 bit machine with Exchange Tools, Outlook and run the export via Powershell. Outlook exports what is in Outlook not what is in Exchange – CharlesH – 2015-09-22T13:17:45.933
1If you want better results with an export, go to account settings in Outlook and turn off Cached Exchanged Mode. The only reason your Outlook is not in Sync with Exchange is because this settings is turned on. If you turn it off, close and re-open Outlook then do an export it will pull down from Exchange and you will get a complete PST Export :) – CharlesH – 2015-09-22T13:26:18.360
No problem, added as an answer with a little padding for educational purposes :-D – CharlesH – 2015-09-22T13:35:57.723