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I am trying to fix a problem on a Windows 7 machine (which is not mine, so I don't know what it has been done on it, but it is in reasonably working shape and up-to-date with Windows updates and antivirus definitions).
The problem is that all pinned applications in Start Menu and Taskbar disappeared. If I pin any other application, it doesn't show up. The folders in "C:\Users\USERNAME\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned"
still contain all the shortcuts, so it's just Windows not showing them.
As suggested in this question, I tried deleting all shortcuts and putting them back, but it had no effect. Another source on the Web suggested that the cause might be a deleted registry key HKEY_CLASSES_ROOT\lnkfile
and suggested recreating it via regedit, but it is already there.
Edit: There appears to be more than that: apparently user settings are not saved, as I set up Firefox as the default browsing application but it keeps asking me that every time it is started. According to this article in the MS kb, it might be because the current user is not member of the workstation's group Users. I fixed this but it didn't resolve the problem. BTW, the current user has Administrator rights.
Sounds like a good case to run SFC to verify the system integrity. – Ramhound – 2015-09-17T18:43:18.947
Done, no integrity violation reported. It didn't solve the problem. – dr01 – 2015-09-17T18:45:22.027
I have said it would. If there were integrity violation, it might have, if there are not integrity violations then there was nothing to fix. Does the owner use a program called CCleaner by chance? When you manually put the icons in this folder, are they deleted, or do they simply not show up. – Ramhound – 2015-09-17T18:50:13.273
If I drag manually a program icon to the Start Menu area, it doesn't show up. However, I see that the shortcut is correctly created in
"C:\Users\USERNAME\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\StartMenu"
. – dr01 – 2015-09-17T18:52:58.927Could be a corrupt profile. Go to
C:\Users
and see if there is any users called something like "TEMP". – Deadly-Bagel – 2015-09-21T11:15:21.610There is no user dir called as such but it is definitely a corrupted profile: I'm experiencing a lot of glitches. I'll make a new profile and see how it goes. – dr01 – 2015-09-21T11:19:00.433
hey, me too. i made it manually for the shortcut to be there... but no luck. Any clue? – gumuruh – 2018-09-18T03:38:09.410