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We've got a client who is saying an HTML5 video won't play on Internet Explorer 11 on their machine. We've tested it and it works just fine on IE9 and above on the computers in our office. So I was wondering if there are any settings within IE which may be causing this?
Sajad Torkamani
Posted 2015-09-16T09:46:17.063
Reputation: 111
Missing H.264 or MPEG-4 codec ? – duDE – 2015-09-16T09:52:55.460
I don't think so, here is the url: http://www.coco-north.com - It works fine on all computers within our office so I suspect it's something to do with the client's computer/settings.
– Sajad Torkamani – 2015-09-16T10:01:29.257Have the client tried resetting the IE browser settings? Internet Options -> Advanced -> Reset. – StBlade – 2015-09-16T12:11:19.310
No, we'll ask them to do that but I tried screwing the settings on purpose to make the video not work but IE continues to play it. – Sajad Torkamani – 2015-09-16T19:00:24.100
Could be they are testing on a VM. http://stackoverflow.com/questions/25725591/mp4-video-will-not-play-in-internet-explorer-11
– None – 2015-11-04T15:02:27.360