How to uninstall expired Kasperksky without required password?

7

1

My colleage's PC has Kaspersky software that is expired. And he want to remove the software - I help him to uninstall it but the software requires some password that nether of us knows what it is.

A software should be able to be removed by the PC's administrator so I ask here to look for such workaround. My quick google search for this seems not helpful at all.

Please share if you know how to.

Nam G VU

Posted 2015-09-10T07:37:21.130

Reputation: 10 255

1Here’s the relevant support article which can be found extremely easily by search for “kaspersky uninstall password”. – Daniel B – 2015-09-10T07:43:42.350

Thanks Daniel. Though that is about asking Kasperskylab. I don't think so. We own our Windows and our PC and we have admin access. We should be able to remove any unwanted software. – Nam G VU – 2015-09-11T22:53:25.250

If you own the PC, you can always reinstall Windows. Kaspersky is designed to withstand tampering. Your colleague (or whoever set the password) is to blame here. It’s surprising enough there’s any regular way around it. – Daniel B – 2015-09-12T10:19:18.430

Answers

16

  1. Boot in Safe Mode
  2. open regedit

go to Windows 64-bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\AVP16.0.1\settings

change EnablePswrdProtect to 0

  1. restart in normal mode
  2. set a new password for Kasperky (require even if you want to uninstall)
  3. uninstall Kasperky

Bento Fernandes

Posted 2015-09-10T07:37:21.130

Reputation: 169

1worked! in my case the registry path was HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\Products\settings – Mosè Bottacini – 2017-08-14T20:29:36.357

worked like a charm – bgmCoder – 2018-03-03T22:00:52.320

Remember to mark as answer @bgmCoder – Dave – 2018-04-11T05:25:44.837

I can't mark it - I am not the OP, sorry; but I gave you an upvote! – bgmCoder – 2018-04-11T13:04:06.250

I was able to remove the password by following first two steps but as soon as I rebooted into normal mode, the password was back again. So I uninstalled Kaspersksky from safe mode (after removing the password). – Sufian – 2019-01-07T10:58:00.957

In my case the path seems to be HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\KES\policy\subItems\Product\settings – fjf2002 – 2019-09-11T13:41:31.807

4

What you will need to do is run the Kaspersky Anti-Virus remover. Please follow the steps below.

  1. IMPORTANT: Please create a restore point on your system before using the tool by following these instructions:

  2. Please use KAV remover to remove the Kaspersky product which was not removed with the steps above:

    Download the Kaspersky removal tool from: http://media.kaspersky.com/utilities/ConsumerUtilities/kavremvr.exe

    Choose the option to 'Save' the file, do not choose Run. Save it to a location that is easy for you to find; e.g.: your desktop. Follow the opening process of KAV and select the Kaspersky product you have installed, type in the Captcha code and continue to uninstall the Kaspersky product.

(Tips of the trade when working for Kaspersky!)

Source: https://support.kaspersky.com/1464#block1

CJD-The-Guy-That-Knows-AV

Posted 2015-09-10T07:37:21.130

Reputation: 56

3

You could try the following:

  1. Reboot into Safe Mode (hit F8 at startup and select safe mode)
  2. Enter the Kaspersky Program Folder and locate the avp.exe
  3. rename the avp.exe to whatever you desire (i.e. temp.exe)
  4. double-click that exe - the Kaspersky icon should show up on the taskbar at the bottom right screen
  5. right-click that icon and select Settings
  6. Now find the passwort protection and turn it off
  7. Click ok to close the window and restart your computer
  8. Now take the usual steps to uninstall software (control panel -> uninstall programs -> kaspersky and follow the routine)

A1985

Posted 2015-09-10T07:37:21.130

Reputation: 452

Thanks @Andre - I'll try your suggestion and back with you later. – Nam G VU – 2015-09-12T06:19:15.937

This method doesn't work anymore. It still asks for password when saving settings change. The solution from @Bento-Fernandes worked tho. – Shay – 2016-08-17T23:41:43.900

2

Use Revo Uninstaller Software. It will remove entire software from root including registry and log files. URL: www.revouninstaller.com/revo_uninstaller_free_download.html

Akshay Pethani

Posted 2015-09-10T07:37:21.130

Reputation: 651

1

If you have forgotten your Kaspersky password here is the best way to change it under Windows 7.

  1. Visit this link https://support.kaspersky.com/us/11101. Download the KLAPR zip setup.
  2. Press Windows + R for the Run window and Type msconfig and click Ok.
  3. On the System Configuration Dialogue box click on "Boot option" under menu.
  4. Under Boot options select safe mode with minimal as the second selection.
  5. Click Ok. On the next dialogue box click Restart. (This will boot in safe mode)
  6. Under safe mode; visit the folder containing the KLAPR setup, Unzip and Double click. This will open a command dialogue box. Just press any key and it will show process successful. press any button again as instructed and restart.(The computer will restart in safe mode)
  7. Open Kaspersky and you will notice you can now change the password.
  8. Repeat step 2 while in safe mode but this time UNCHECK the safe mode option and restart your computer.

Good luck.

Dennis

Posted 2015-09-10T07:37:21.130

Reputation: 11

0

The answer by Bento Fernandes works, but for me it was slight different:

I found the EnablePswrdProtect entry in:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\KES10SP1\settings

And I didn't need to change the password to uninstall it.

El Cochinote

Posted 2015-09-10T07:37:21.130

Reputation: 11

0

Download Kaspersky Removal Tool.

  • Enter safe mode (msconfig → reboot into Safe Mode)
  • Regedit → Ctrl+F → search for EnablePswrdProtect → change in 3 places for zero.

Still in safe mode, run Kaspersky Removal Tool.

user2209436

Posted 2015-09-10T07:37:21.130

Reputation: 1

Asked: 2015-09-10T07:37:21.130

Viewed: 80 047 times

Active: 2019-10-10T10:43:45.850