Prompted for password after upgrading to Windows 10, but I used fingerprint in Windows 7

0

I just upgraded from 32-bit Windows 7 to Windows 10 on my tablet PC. I logged in to Windows 7 using fingerprint authentication. Now Windows 10 is prompting for a password to log in. None of my known passwords work, nor does not entering a password. I have yet to be able to get into Windows 10. How do I bypass the password prompt?

Katheryn Overman

Posted 2015-09-06T16:05:42.037

Reputation: 1

Enable the default Administrator account, once you do that, change the password to the user in question. – Ramhound – 2015-09-06T16:09:01.730

Can't get get past the login screen to do anything. – Katheryn Overman – 2015-09-06T16:16:52.703

Boot to WinRE and enable the Administrator account that way. – Ramhound – 2015-09-06T16:51:22.983

Answers

-1

Restart the computer, and while it is starting up - access Safe Mode (usually by hitting F8 until you get a menu to do that).

When in Safe Mode, you will be able to go to Users in Control Panel, and disable the password.

Barakando

Posted 2015-09-06T16:05:42.037

Reputation: 27

F8 is not taking me into Safe Mode. – Katheryn Overman – 2015-09-06T16:27:38.657

Even if I choose Safe Mode, it is still stops at the password prompt. – Katheryn Overman – 2015-09-06T16:50:23.843

You cannot access Windows 10 safe mode with F8. This mistake indicates you didn't test your instructions out. – Ramhound – 2015-09-06T16:51:53.910

Can you provide the steps once I get toe the Win RE screen? – Katheryn Overman – 2015-09-06T18:08:34.833

Even if I choose Command Prompt, it still stops at the password prompt. – Katheryn Overman – 2015-09-06T19:01:46.913

I did test them, but forgot that F8 was enabled on my machine way back. So it does work for me, but not for everyone. – Barakando – 2015-09-07T09:47:30.860

A tutorial for F8 enabling is here, probably not useful in this case since it requires access to the machine.

– Barakando – 2015-09-07T09:48:13.263