I cannot screenshot using Windows 10

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When I was using Windows 8 I used Win + PrtSc to quickly screenshot and save in my screenshot folder, but now in Windows 10 when I press the combination the screenshot doesn't save. I have checked my clipboard and nothing. I have also tried just PrtSc and it didn't or copy to my clipboard. I can use Snipping Tool but that is difficult because some of the things I try to screenshot disappear when you click off of it (like context menus and stuff). I have also gone through multiple tutorials on how to fix it through the Registry Editor but they never work since my registry seems fine. Is there any reason Windows 10 won't let me screenshot?

Jaketr00

Posted 2015-09-02T15:39:39.727

Reputation: 279

3They keyboard shortcut you were using, has not changed, and it still works for me. Make sure your function mode is enabled/disabled because it should work, I am basically saying, your problem is caused by user error. Please don't try to fix the registry when there isn't anything wrong with it, I have seen more people mess up their registry, trying to manually solve a problem within it that wasn't even an issue. – Ramhound – 2015-09-02T15:47:27.860

@Ramhound I haven't changed anything in the registry I only looked at it to make sure it looked fine – Jaketr00 – 2015-09-02T16:24:15.950

Have you tried a different keyboard just to rule out a faulty button – Harvey – 2015-11-19T12:46:20.780

1@Harvey no I have not, because I don't have a different keyboard to use. But when I press PrtSc the Dropbox image saver pops up (until I disabled the Dropbox image saver), and the Win button works because it opens up the start menu. – Jaketr00 – 2015-11-19T14:50:07.937

Since the beginning of times, taking a clipboard screenshot in Windows was done through either PrintScreen button (whole screen) or Alt + PrintScreen combination (just the active window). Why are you pressing Win + PrintScreen? In Windows 10 this combination saves the screenshot to a file, not to clipboard. – AnT – 2015-11-19T15:49:34.337

1@AnT because I want it saved as a file, and a lot of webpages I visited said to check if it is your clipboard. So to make sure people didn't just answer saying "check your clipboard", I ruled out that possibility in the question. – Jaketr00 – 2015-11-19T15:52:54.477

Answers

1

Check in sub-folders of "Pictures".

I found my "Screenshots" folder inside a sub-folder.

Another idea: right click in the screenshots folder you said you have (From Windows 8) and click properties. If you see a tab called "Location" - that means that that is your screenshots folder now as well. You can change it or "restore default". Maybe that will fix it.

And yet another possible problem: Some computers have two modes for their function keys - one when the fn key is pressed, and one for when it's not pressed. You can try pressing Win + fn + PrtSc and see if that works. (And of course rebooting solves some problem too.)

For anybody looking for a solution for this - Changing the Location of the folder was the solution as the OP mentioned in the comments.

User42

Posted 2015-09-02T15:39:39.727

Reputation: 180

I go to Pictures\Screenshots and I get all my screenshots from when I was using Windows 8 – Jaketr00 – 2015-11-19T02:42:52.310

@Jaketr00 I meant that Your new Screenshots folder might be inside Pictures\subfolder\anothersubfolder\Screenshots. – User42 – 2015-11-19T02:45:14.113

@Jaketr00 Use the search box of Pictures - enter "Screenshots" there. – User42 – 2015-11-19T02:49:35.110

1I have manually gone through all the folders, and most of the folders under Pictures I made myself. And I can't find any screenshot folder/any of my screenshots. – Jaketr00 – 2015-11-19T03:32:35.920

@Jaketr00 See another idea I edited into my answer. – User42 – 2015-11-19T12:37:21.553

the Location is set to the same directory as my screenshots folder right now. – Jaketr00 – 2015-11-19T14:50:57.840

@Jaketr00 You can change it to a different folder or click "restore default" and see if that makes it start working again. But there is another option - see my new edit. – User42 – 2015-11-19T15:08:43.433

actually changing the location of the screenshots folder fixed it! If you change your answer to this ill up vote it, thank you – Jaketr00 – 2015-11-19T15:11:50.100

@Jaketr00 It's already in my (updated) answer - ...see a tab called "Location" ... that is your screenshots folder ... You can change it or "restore default". Maybe that will fix it.. – User42 – 2015-11-19T15:14:18.367

Sorry, I missed the part that said change, I only saw the restore default – Jaketr00 – 2015-11-19T15:15:28.917

@Jaketr00 I'm glad you got it fixed. (Now that I have enough reputation for upvoting, +1 for the question.) – User42 – 2015-11-19T15:17:26.217

1

I had this same issue on my Surface Pro 2, and brought it to a Microsoft Store to have them look at. I'm not sure what they did (and they didn't seem to, either), but while they were poking around it, the screenshots started saving in the Pictures\Screenshots folder again.

My guess is that the process of installing Windows 10 had reset the index of which screenshot it was on, and since there was already one (or many) with the same name ("Screenshot #.png") in the folder, it opted to not save rather than overwrite or increment its index. Unfortunately, I can't validate this guess since the problem doesn't occur on my machine, anymore. Perhaps you could look into changing the registry value for ScreenshotIndex in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer. Try setting it higher than the highest numbered screenshot in your Pictures\Screenshots folder.

Ben Leggiero

Posted 2015-09-02T15:39:39.727

Reputation: 424

1

I also lost the screenshots folder under picture folder in win10 home.this issue find when i check the registry settings. during I lost the folder, I opened the registry by typing "regedt32.exe" and search for HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Now after clicking on user shell folders, see the right side panel , where shows under name:{B7BEDE81-DF94-4682-A7D8-57A52620B86F} under data: %USERPROFILE%\Pictures\Screenshots

note: if the data value is this then it means you have screenshots folder, but when screenshots folder is missing, the reason may be sometimes when we save over screenshots to an external hard drive then we cut the original screenshots folder under the pictures folder.
note: when you do this mistake , after that if check your registry, check the under name:{B7BEDE81-DF94-4682-A7D8-57A52620B86F} under data: note: this time under data:{here path will show where you save the screenshots folder }. note: if you want all everything back to normal then just what you have to do is , find you folder where you have saved then cut and past it to its actual location under picture folder. then everything get back to normal and your data: here actual path will be shown of your screenshots .like this"%USERPROFILE%\Pictures\Screenshots" thanks.

malika

Posted 2015-09-02T15:39:39.727

Reputation: 11