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I've been trying to fix this problem for a couple of days. I've been through numerous debugging threads.
With Linux mint: The login screen graphics load. After logging in to a graphical terminal, the screen is black except for the mouse, which I can move. In a text terminal, I tried:
$ xrandr -q
$ xrandr -d :0 --auto
$ xrandr -d :0 --output LVDS1 --auto
Each time the output is:
Can't open display
$ glxinfo Error: unable to open display.
$ sudo apt-get install --reinstall xserver* ... E: Unable to correct problems, you have held broken packages.
Moving the monitors.XML file in the ~/.config
dir doesn't help.
sudo apt-get install gnome-shell
doesn't change anything.
The mdm (mint display manager) stops and starts. Reconfiguring mdm doesn't help. I couldn't figure out how to reconfigure xorg and xserver.
From grub:
Editing the boot option.
Adding nomodeset
and nouveau.modeset=0
doesn't help.
With Windows 10: I am brought to the recovery screen. Attempts to clean or check filesystems results in the system hanging. Attempts to forgo this sometimes results in correct booting.