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I have a game which I would like to install but whenever I insert the CD/mount the image, when the menu pops up it shows "Play" rather than "Install". The Control Panel does not show the software listed under installed programs.
I think this is because of a previous installation which didn't complete correctly.
This is on Windows 7 64-bit. I do not know much about software installation. Would somebody be able to point me to which parts of the registry I should delete? I am assuming there is something in the registry making it think the game is installed? I just need to know the locations I can search for something resembling the game and delete them.
user997112
Posted 2015-08-28T18:34:03.817
Reputation: 113
Why don't you just manually run the setup executable? – Ramhound – 2015-08-28T18:36:18.487
I wouldn't go off deleting things in the registry. There are actually tools that can uninstall partially installed (or incorrectly installed) software. Use one of them instead. – rrirower – 2015-08-28T19:29:49.653
@rrirower but how can the tool detect what to delete if the Control Panel isn't even aware of it? – user997112 – 2015-08-28T19:41:39.553
1These "tools" can scrape the registry looking for what the system thinks is installed. It's safer than you guessing at what should be removed. – rrirower – 2015-08-28T19:44:44.550
fyi, knowing about the registry certainly makes it sound like you know at least a little about software installation and computers in general. What game are you trying to install specifically? – MonkeyZeus – 2015-08-28T20:13:06.737
knowing the game would help. – Keltari – 2015-08-28T20:42:19.907
@Keltari Command & Conquer generals. When I try to run from the desktop the game just freezes and then the process just dies. – user997112 – 2015-08-29T00:27:43.100