3
We just changed the IP address of our web site, but I don't know how to get my client's mac to look at the new site.
She is seeing the "site has moved" message, but everybody else is just fine. I tried a hard fresh in firefox and flushed the cached in OS X 10.5.8
What do I tell her to do?
When I ping the site it goes to 67.xxx.xxx.xxx When she pings the site is goes to 207.xxx.xxx.xxx
Is this a problem with the ISP? (att in Florida)
Update:
The site resolves properly in Oregon California Colorado
The site resolves to the OLD ip address in Miami, FL
The Florida computer is going to what USED to be her site, but is not a holder page. Everybody else is getting redirected by the old host's DNS to the new host's IP while the nameserver changes at networksolution resolved.
3with the original title i really thought you were trying to redirect mac.com and keep the managers blissfully unaware... – quack quixote – 2010-01-16T00:18:12.860
1can you determine (via
dig
ornslookup
) where the bad IP is coming from? – quack quixote – 2010-01-16T00:37:58.297The IP address is that of the old server. Her computer is resolving incorrectly (or hasn't updated how it resolves) Her ping and tracert are accurate, for the old server. – MrChrister – 2010-01-16T00:59:54.430
1@MrChrister: yeah, that was obvious. you need to check the DNS servers directly, via the
dig
ornslookup
tools. the bad IP is coming from somewhere; might be the DNS server her computer is configured to use, a DNS server that server is talking to, her computer's cache, etc. the tools i mention allow you to query the servers directly to find out what they know. – quack quixote – 2010-01-16T01:15:40.727