“Preview” app crashing Mac OS X 10.10.5 (Yosemite)

So my preview is crashing, I have a crash report here.

I’ve tried a few things:

Deleting all Preview preferences
Completely reinstalling Preview from Pacifist

Every time I open up anything in “Preview” it crashes.

I’m not sure what the cause of this is, nothing described seems to fix this, I've tried:

If you would like more information or would like me to clarify, please let me know.

Downgoat

Posted 2015-08-28T01:48:02.370

Reputation: 145

Have you attempted to clean your caches using a tool like Onyx?

– JakeGould – 2015-08-28T02:12:33.527

1@JakeGould Yes, I've completely cleared my caches, reset the SMC, done everything I can think of. – Downgoat – 2015-08-28T03:31:30.100

When is it crashing? – Tetsujin – 2015-08-28T06:25:49.460

@Tetsujin anytime any file is opened whether it be an image or pdf – Downgoat – 2015-08-28T23:47:29.973

Answers

I had the same situation as you. -- Not only did Preview crash every time I opened a file, the Application Specific Information section of the Crash Reports was identical to yours. I tried all the steps suggested by Tetsujin, but had no success. Hours looking at other sites produced suggestions related to fixing permissions and deleting items in ~/Library/, but all failed.

Then I found a posting that fixed the crash problem! It suggested:

Reinstall any recently deleted font

For this person, it was to reinstall Office 2011 fonts. Because I had recently upgraded from MS Office 2011 to Office 2016, reinstalling Office 2011 fonts was my fix as well. Clearly, the upgrade process had deleted a key font.

If you have recently made any changes to an MS Office Installation or deleted any fonts, try reinstalling the affected fonts next.

SteveW

Posted 2015-08-28T01:48:02.370

Reputation: 46

I had removed a bunch of fonts that were causing Photoshop to crash. Restoring those fixed the Preview crashes. Thanks! – milesw – 2015-10-23T02:20:46.310

There is also a preference file and data in your ~/Library/Containers/com.apple.Preview/ folder, that you could move somewhere temporarily to see if it solved the problem.

Kent

Posted 2015-08-28T01:48:02.370

Reputation: 1 354

Things to try...

Clear Preview's saved state...
~/Library/Saved Application State/com.apple.Preview.savedState Delete the entire com.apple.Preview.savedState folder.
Fix permissions, Verify & if necessary Repair disk, using Disk Utility.
Reset Home folder permissions & ACLs using OnyX - Maintenance tab/permissions, tick the box at the top then Execute.
Re-apply 10.10.5 using the 10.10.5 combo update, not the delta from App Store.

Tetsujin

Posted 2015-08-28T01:48:02.370

Reputation: 22 456

Nothing seemed to work. I'll try reapplying the OS X update – Downgoat – 2015-09-13T02:06:50.880

I had the same issue! Sometimes simplicity does the trick- my error seemed to be related to markups and highlights I was adding to a PDF, at least based on my analysis of the crash report Preview gave me.

Solution

Create a duplicate of the file, and just continue working on that (no loss of work or progress!). You should be all set!

Vishal Patel

Posted 2015-08-28T01:48:02.370

Reputation: 1