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ASUS N550JX-DS71T laptop (windows 8)
When laptop is plugged in to charge three very annoying and nearly work-stopping things occur: monitor brightness fluctuates, sound crescendos/decrescendos, and the external trackball/mouse does not work (can still use the touchpad without issue).
How do I get it to stop doing these things?
I am a graduate student in pharmacy school and do not have time for this kind of nonsense. My 5-year old Asus does not do this, and I'm about to fire it back up and use it instead. Any assistance is hugely appreciated!
Wren D. Joens
Posted 2015-08-21T18:16:29.723
Reputation: 1
For the fluctuating brightness, check if you have any video card utilities installed that might be causing it, like the kind that the manufacturers provide. I had a laptop with an ATI device that would fluctuate brightness and it turned out it was their Catalyst software utility doing some automatic brightness adjustment, which I was able to turn off. – user5071535 – 2015-08-21T22:42:56.670
If that is a newly acquired laptop (I assume it is), then get it back to the store and have them evaluate the power supply and/or the computer for malfunction w.r.t. the power supply or charging circuitry. – Hannu – 2015-08-22T19:39:57.200