Why am I regularly disconnected from my WiFi every few hours?

Question

Like many others, I'm experiencing network issues after the Windows 10 update, although, the issue I'm experiencing is a little odd.

Every 1.5-2.5 hours the following events happen, in this specific order:

1. My WiFi connection goes to "limited".
2. I'm disconnected from my WiFi network, and it shows that "networks are available.".
3. It shows that "no networks" are available.

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My workaround for this is as follows, again in this specific order:

1. Run the network troubleshooter so it can "find problems".
2. The network troubleshooter then disables and re-enables my Wireless Network Adapter Driver, and my laptop BSoD'es with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (Qcamain10x64.sys).
3. My laptop restarts, I have a connection, and the process starts over again.

I've also observed that I only need a BSoD with the error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (Qcamain10x64.sys), and a restart in order to get a connection again.

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I know for a fact that this is an issue related to my laptop, because all other devices connected to the network remain unaffected. I'm not sure what might be causing this, but here's some relevant info:

• My Wireless Network Adapter Driver is a Qualcomm LAN Killer E2201 Driver.
• My laptop is an Alienware 13.
• I'm running Windows 10 Home Edition.
• I've already updated my Wireless Network Adapter Driver to a Windows-10 compatible version.

Can anyone tell me what's causing this, and how I can fix it?

Answer 1

Does it still BSOD if you go to Control Panel\Network and Internet\Network Connections and disable/re-enable the network connection through that?

As for the issue sounds like a driver problem, have you tried using a driver for a slightly newer model from that product line? Sometimes that has worked for me.

Answer 2

1. Uninstall WiFi drivers

2. Download these Drivers packages for Killer products that include base drivers only (no Killer Features).

3. Install.

4. Done. Works like a champ. No discos.

Answer 3

Before changing / uninstalling any driver, it is desirable to note the driver provider, date and version so that starting point is known. I have had to rollback drivers for devices and used this type of configuration management information to ID drivers.