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I had Windows 7 Home Premium but then upgraded to windows 10. Now my touch pad won't work. I don't have a touch screen since my laptop is from 2011. Is there a way to get my touch pad working again? Or will a usb mouse work? I just really really want my mouse on my computer to work. Please help me.
Des
Posted 2015-08-09T05:07:06.677
Reputation: 11
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You need to install Elan Touch Pad Driver from official website Touch Pad Driver
GAD3R
Posted 2015-08-09T05:07:06.677
Reputation: 2 677
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Have look at your intel settings in device manager. if it says I/O error, reinstall the correct Intel settings for your device and the touchpad will work correctly.
jurj
Posted 2015-08-09T05:07:06.677
Reputation: 1
This answer could be improved by adding some step-by-step instructions and screen shots. – Darren – 2017-11-27T13:48:29.523
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Just fixed the same problem on my Toshiba C655D's fresh upgrade from Win7 to Win10. Using a USB mouse, do the following at your own risk. R-Click on Taskbar / Choose Task Mgr / Startup Tab / locate ETD - Elan items / R-click on Enabled & change to Disabled. Reboot. My trackpad & mouse buttons acted correctly immediately afterwards. Good luck.
user481507
Posted 2015-08-09T05:07:06.677
Reputation: 1
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Go to the printer driver (Devices, Mouse and Track-pad, Additional Settings). Go to ELAN and click "disable when external USB pointing device" - now if you put a USB mouse in it should work. When you take it out, the track-pad works.
Matt S
Posted 2015-08-09T05:07:06.677
Reputation: 1
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Depending on what your touchpad is newer versions might be borked. Try the last version that worked.
My HP Stream 11 runs a synaptics touchpad. HP has version 19 for windows 10. Its completely broken and won't work. I installed version 18, which was the last version for windows 8 and it works. You might want to try installing the last driver for windows 7 or 8 that worked and you should be good.
Journeyman Geek
Posted 2015-08-09T05:07:06.677
Reputation: 119 122
Borrow a mouse to try it? – Dave – 2017-09-28T09:03:07.517